What are the responsibilities and job description for the Residential AV Technician position at HTS?
Benefits:
The Residential AV Technician works both independently and as part of a team to install and configure home automation, audio/video, and related systems in residential environments. This role is responsible for delivering high-quality workmanship, maintaining professionalism on-site, and ensuring client satisfaction. The Residential AV Technician has a solid working knowledge of AV systems and installation techniques and is motivated to continue learning and advancing within the company.
Job Responsibilities
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Who We Are
HTS is a rapidly growing business with a beautiful retail showroom space in the greater Charlotte area. We’ve been in the residential and commercial custom integration industry since 2001, building a reputation for excellence through honesty, quality, and customer satisfaction. Nearly all our business comes from referrals — a testament to the relationships we build and the trust we earn.
We specialize in high-end, custom installations that combine cutting-edge technology with design and functionality. HTS recently expanded to include fully licensed electrical work for residential and commercial clients.
What We Bring To The Table
This position offers the opportunity to work with cutting-edge technology, grow your technical expertise, and advance your career — all while working in a positive, team-oriented environment.
We offer a competitive compensation package based on experience, along with incentive opportunities and a strong culture of teamwork and respect.
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
The Residential AV Technician works both independently and as part of a team to install and configure home automation, audio/video, and related systems in residential environments. This role is responsible for delivering high-quality workmanship, maintaining professionalism on-site, and ensuring client satisfaction. The Residential AV Technician has a solid working knowledge of AV systems and installation techniques and is motivated to continue learning and advancing within the company.
Job Responsibilities
- Install, connect, and configure AV systems including speakers, TVs, projectors, home theaters, and distributed audio/video systems
- Run and terminate low voltage cabling for AV, network, and control systems
- Mount TVs, racks, and other system hardware safely and cleanly
- Complete system setup and testing to ensure functionality and performance
- Perform basic troubleshooting of installed systems
- Assist with lighting, shading, surveillance, and security installations under guidance
- Maintain project documentation and report daily progress to the Project Manager
- Collaborate with senior technicians and other team members to complete installations efficiently
- Exhibit professionalism, cleanliness, and excellent customer service on every job site
- Follow company safety and quality standards at all times
- Continue to develop knowledge through training, certifications, and hands-on experience
- Minimum 2–3 years of AV field experience
- High school diploma or GED
- Basic understanding of control systems (Control4, RTI, URC, Savant, etc.) preferred
- PCNA or comparable networking certification a plus
- Strong understanding of AV components, signal flow, and connectivity
- Ability to read and follow wiring diagrams, floor plans, and scopes of work
- Excellent communication and teamwork skills
- Detail-oriented and organized; able to manage multiple tasks effectively
- Strong problem-solving skills and initiative in the field
- Must maintain a valid driver’s license and satisfactory driving record
- Ability to lift and carry up to 50 lbs. and work on ladders, lifts, and at elevated heights
- Clean background check and drivers check required
- Location: Charlotte, NC
- Job Type: Full-Time
- Pay: Salaried
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Who We Are
HTS is a rapidly growing business with a beautiful retail showroom space in the greater Charlotte area. We’ve been in the residential and commercial custom integration industry since 2001, building a reputation for excellence through honesty, quality, and customer satisfaction. Nearly all our business comes from referrals — a testament to the relationships we build and the trust we earn.
We specialize in high-end, custom installations that combine cutting-edge technology with design and functionality. HTS recently expanded to include fully licensed electrical work for residential and commercial clients.
What We Bring To The Table
This position offers the opportunity to work with cutting-edge technology, grow your technical expertise, and advance your career — all while working in a positive, team-oriented environment.
We offer a competitive compensation package based on experience, along with incentive opportunities and a strong culture of teamwork and respect.