What are the responsibilities and job description for the Procurement Clerk position at HTG, Inc.?
Procurement /Account Representative is an intermediate position, reporting to the Procurement Director. The ideal candidate will have an eye for details, excellent editing skills and good Office skills. Excellent customer service, problem solving, and communication skills will both internal and external customers are required. The position requires the ability to collaborate the purchasing needs within a team environment that includes accounting, technology, support, and warehouse. The procurement team has a wide range of varied responsibilities that require a 3 - 9 month learning process. Multi-tasking is a regular process within this department.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Receive verbal and written requisitions for materials and equipment from sales managers, project managers and customers
- Review and source materials and equipment in accordance with established company practices and procedures
- Solicit quotations from vendors. Review analyze and present findings to management with emphasis on best economic value and defined company procurement objectives
- Generate and distribute purchase orders and invoices through computerized purchasing system in accordance with established company procedures
- Responsible for the tracking and expediting of all existing orders. Update and maintain scheduling in purchasing system
- Facilitate / Track evaluation gear for customers
- Proactively prepare customers for transitions between manufacturer models
- Prepare special pricing bids with vendors for customers, track and scrub open orders for optimal delivery options
- Prepare with Accounting Vendor / Customer invoices ,checking to ensure accuracy
- Update eStore with product / bundles / pictures and ERP system as needed
- Prepare reports, as needed, for Upper Management and Vendors
- Initializes and manages the warranty / RMA process for customers
- Keeps information accessible by sorting and filing documents, and updates appropriately
- Ensures all SLAs are being met daily, and stocking levels are adequate to cover them
- Communicates changes with the team and the customer effectively
- Updates job knowledge by participating regularly in educational opportunities
- Attend all departmental meetings as required and manage interdepartmental communication
- Maintain confidentiality of all client information
- Proficient in all department and company policies, procedures and processes.
Competencies
- Excellent Customer Service skills
- Must communicate effectively in both oral/written format
- Knowledge of Supply Chain Management
- Ability to track, maintain and create budgets
- Knowledge of manufacturing methods and procedures
- Cost Accounting, Control engineering, SLED Knowledge
- Accurate data entry skills
- Ability to maintain and update internal documentation
- Ability to work under time pressure and adapt to changing requirements with a positive “can do” attitude
- Must effectively manage time and meet deadlines
- Ability to multi-task and manage competing priorities with excellent accuracy
- Ability to communicate and cooperate with both internal and external stakeholders
- Ability to work in a team and take direction well
Required Education and Experience
- High School Diploma
- 3 Years IT Purchasing experience
- Excellent understanding of IT Hardware and Software
Preferred Education and Experience
- Data Entry Skills
- Order Entry Skills
- Knowledge of IT Hardware/Software
- Detail Oriented