What are the responsibilities and job description for the Technical Business Analyst with Personal Lines position at HTC Global Services?
Job Description
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Insurance Business Analyst- Personal Lines (Auto, Homeowners, Renter or Umbrella)
We are seeking a skilled Technical Business Analyst with strong experience in the Personal Lines Insurance domain to support business and technology initiatives across insurance platforms. The ideal candidate will have a solid understanding of personal lines products and processes and will work closely with business stakeholders and technical teams to analyze requirements and deliver effective solutions. In this role, you will evaluate and document business needs related to policy administration, billing, claims, underwriting, and rating processes while ensuring alignment with insurance lifecycle activities such as new business, renewals, endorsements, cancellations, and reinstatements. You will support functional analysis and testing by validating API responses, reviewing data accuracy, and assisting in system enhancements or configuration updates. The role also involves identifying opportunities for process improvements across personal lines workflows, preparing detailed documentation including requirement specifications and process flows, and collaborating with development, quality assurance, product teams, and business users to ensure successful delivery of solutions. Ensuring compliance with insurance regulations and maintaining quality standards across deliverables will be a key part of this role.
Required Skill
What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }
Insurance Business Analyst- Personal Lines (Auto, Homeowners, Renter or Umbrella)
We are seeking a skilled Technical Business Analyst with strong experience in the Personal Lines Insurance domain to support business and technology initiatives across insurance platforms. The ideal candidate will have a solid understanding of personal lines products and processes and will work closely with business stakeholders and technical teams to analyze requirements and deliver effective solutions. In this role, you will evaluate and document business needs related to policy administration, billing, claims, underwriting, and rating processes while ensuring alignment with insurance lifecycle activities such as new business, renewals, endorsements, cancellations, and reinstatements. You will support functional analysis and testing by validating API responses, reviewing data accuracy, and assisting in system enhancements or configuration updates. The role also involves identifying opportunities for process improvements across personal lines workflows, preparing detailed documentation including requirement specifications and process flows, and collaborating with development, quality assurance, product teams, and business users to ensure successful delivery of solutions. Ensuring compliance with insurance regulations and maintaining quality standards across deliverables will be a key part of this role.
Required Skill
- Around four years of hands on experience in the Personal Lines Insurance domain including products such as Auto, Homeowners, Renters, or Umbrella.
- Strong understanding of insurance lifecycle processes including new business, renewals, endorsements, cancellations, and reinstatements.
- Experience gathering, analyzing, and translating business requirements into clear functional specifications.
- Basic technical knowledge of JSON for reading and interpreting API payloads, Postman for API testing and validation, and SQL for writing select queries, joins, and filters to support data validation and analysis.
- Strong analytical thinking, problem solving capability, and the ability to communicate effectively with business and technical stakeholders.
- Experience supporting system configuration or enhancement initiatives within insurance platforms and exposure to cross functional collaboration with development and QA teams.
- Knowledge of data validation techniques and testing processes within enterprise systems will be beneficial.
- Experience documenting business processes and creating requirement artifacts such as process flows and test documentation will be an added advantage.
- Relevant certification in Business Analysis or Insurance domain practices will be considered beneficial.
What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.