What are the responsibilities and job description for the Senior VMware Infrastructure Engineer position at HTC Global Services?
Job Title - Senior VMware Infrastructure Engineer
Position Overview
Work on complex enterprise infrastructure challenges involving VMware virtualization, SAN environments, and server infrastructure. This role focuses on designing, implementing, supporting, and maintaining VMware solutions while collaborating with application and infrastructure teams to ensure system stability, security, and reliability.
The engineer will contribute to infrastructure improvements, technical capacity planning, documentation, troubleshooting, and disaster recovery/failover support within a government IT environment.
What You'll Do / Key Responsibilities
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Design, implement, support, and maintain VMware infrastructure solutions.
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Monitor, maintain, support, and optimize server infrastructure to ensure stability and integrity of data and server services.
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Troubleshoot VMware, SAN, hardware, software, and infrastructure issues and recommend technical solutions or workarounds.
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Perform equipment and software upgrades, installations, configurations, testing, and ongoing monitoring.
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Conduct technical research and capacity planning to support infrastructure requirements.
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Collaborate with application, infrastructure, networking, and other IT teams to understand requirements and resolve technical issues.
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Develop and maintain deployment documentation and support procedures.
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Assist with disaster recovery and failover scenarios.
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Support infrastructure monitoring, security initiatives, and adherence to information security guidelines.
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Manage and prioritize technical issues, maintain help desk records, provide timely status updates, and escalate complex issues when necessary.
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Communicate technical findings, product issues, enhancements, and process improvements to team members and stakeholders.
Required Qualifications
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13 years of experience in IT.
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3 years of government experience (Federal, State, or Local Municipality).
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VMware Certified Professional (VCP) certification or 5 additional years of VMware experience, subject to confirmation of the intended equivalency.
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8 years of experience in enterprise environments with known issues involving both SAN and VMware.
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8 years of experience with VMware ESX administration.
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Experience with capacity planning based on technical analysis and research.
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Bachelor's degree in Information Technology Systems, Computer Science, or a related field.
Preferred Qualifications
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Experience in NIST, PCI, or Pub 1075 environments.
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Experience with PowerShell and Change Management.
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Hands-on technical knowledge of network and server operating systems.
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Working technical knowledge of network hardware, protocols, and Internet standards, including TCP/IP, DNS, and DHCP.
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Advanced knowledge of Windows Server 2012, 2016, and 2019.
Additional Requirements
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Strong troubleshooting, analytical, and problem-solving skills.
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Strong interpersonal, written, and oral communication skills.
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Ability to prioritize multiple tasks in a high-pressure environment.
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Self-motivated, detail-oriented, and able to work collaboratively with technical teams and management.
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Strong customer service skills and responsiveness to technical support requests.
What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
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