Salesforce Public Sector Solutions Developer - OmniStudio & Experience Cloud

Job Title: Salesforce Developer / Salesforce Technical Architect

Overview / Summary

We are seeking a hands-on Salesforce Public Sector Solutions Developer to support and enhance an enterprise Salesforce platform used for state environmental grant programs and citizen-facing services. This role is best suited for an experienced Salesforce professional who brings strong development expertise in Apex, Lightning Web Components, Flows, OmniStudio, Experience Cloud, and Public Sector Solutions.

The successful candidate will have experience building secure public-facing portals, developing complex grant or regulatory workflows, supporting high-volume automation, and translating government program requirements into scalable Salesforce solutions. Experience with Salesforce Grantmaking, licensing, permitting, regulatory compliance, or other public-sector programs will be highly valuable.

Work Location: Hybrid - onsite several days a week starting from day one in Salt Lake City, UT 84116

Key Responsibilities

• Design, develop, and maintain Apex classes, triggers, batch and scheduled jobs, and Lightning Web Components (LWC).
• Build and enhance Experience Cloud portals supporting citizen self-service, including program applications, document submission, voucher redemption, and status tracking.
• Develop and maintain OmniStudio solutions, including OmniScripts, DataRaptors, Integration Procedures, and FlexCards supporting grant application workflows.
• Configure and extend Salesforce Grantmaking functionality, including funding awards, bid management, evaluation forms, and disbursement records.
• Maintain and enhance complex automation, including 130 Salesforce Flows, scheduled batch jobs, and metadata-driven trigger frameworks.
• Maintain and extend Public Sector Solutions (PSS) functionality, including licensing, permitting, and regulatory compliance features.
• Collaborate with program managers and stakeholders to translate business and regulatory requirements into scalable technical solutions.
• Develop and maintain unit tests that meet code coverage standards.
• Conduct code reviews and promote Salesforce development best practices.
• Participate in release management, sandbox management, and deployment pipelines using Salesforce DX (SFDX).

Required Qualifications

• 4 years of Salesforce development experience using Apex, Lightning Web Components (LWC), SOQL, and Flows.
• Strong proficiency with OmniStudio, including OmniScripts, DataRaptors, Integration Procedures, and FlexCards.
• Experience with Experience Cloud, including portal design, authentication, guest user security, and login flows.
• Experience working with Public Sector Solutions (PSS) or similar Salesforce Industry Clouds.
• Familiarity with Salesforce Grantmaking or grant lifecycle management.
• Experience building and troubleshooting complex multi-step Flows and Process Builder replacements.
• Experience with batch and scheduled Apex, platform events, and asynchronous processing patterns.
• Understanding of the Salesforce security model, including profiles, permission sets, and sharing rules for citizen-facing portals.
• Experience integrating with external document management or storage systems using REST or SOAP APIs.
• Proficiency with Salesforce DX (SFDX), Git, and CI/CD pipelines.
• Strong communication skills with the ability to work directly with non-technical stakeholders.

Minimum Mandatory Requirements

• 4 years of Salesforce development experience.
• 2 years of Experience Cloud development.
• 3 years of Public Sector Solutions (PSS) experience.

Preferred / Nice-to-Have

• Salesforce Certified Agentforce Specialist.
• Active Salesforce certifications such as Platform Developer I, Platform Developer II, or OmniStudio Consultant.
• Experience with PDF generation using Visualforce or Lightning Web Components.
• Background supporting environmental regulatory programs, government incentive programs, or permitting workflows.
• Familiarity with voucher lifecycle management, round-robin assignment patterns, or complex approval workflows.
• Understanding of WCAG accessibility standards for public-facing portals.

Scope of Work

Community Portal

• Enable applicant registration through an authenticated Grant Portal.
• Support updates to organization and individual user information.
• Provide access to available grant programs.
• Enable grant application submission and navigation through required forms.
• Allow users to track submitted grant applications.
• Enable document uploads through the portal requirements section.

Fund Program and Fund Request

• Support creation of multiple grant program types.
• Enable activities, Chatter, and file management for grant programs.
• Create list views for active and completed grants.
• Support customer onboarding into the organization.
• Enable grant administrators to review and process grant requests submitted through the community portal.
• Support grant approval and rejection processes.
• Integrate vehicle grant requests to retrieve required emission reduction information.
• Enable entry of awarded grant amounts.
• Support creation of requirements and milestones prior to award disbursement.
• Enable fund disbursement on yearly, monthly, weekly, and installment schedules.

Data Migration

• Import open and in-progress grants into Salesforce; closed grants will not be migrated.
• Utilize provided import templates for uploading legacy data.
• Support iterative data imports and validation.
• Collaborate on data cleansing until successful, error-free imports are achieved.

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

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