What are the responsibilities and job description for the SalesForce Developer position at HTC Global Services?
Job Description
HTC Global Services is seeking a Senior Salesforce Developer to support a manufacturing client leveraging Salesforce Service Cloud and Experience Cloud. This is a hands-on role focused on enhancements, troubleshooting, and platform maintenance in a production environment.
Success in this role requires strong technical delivery, a consultative mindset, and the ability to collaborate effectively with client stakeholders and internal team members across time zones to ensure requirements are clear, work is prioritized appropriately, and delivery remains consistent.
Key Responsibilities
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
HTC Global Services is seeking a Senior Salesforce Developer to support a manufacturing client leveraging Salesforce Service Cloud and Experience Cloud. This is a hands-on role focused on enhancements, troubleshooting, and platform maintenance in a production environment.
Success in this role requires strong technical delivery, a consultative mindset, and the ability to collaborate effectively with client stakeholders and internal team members across time zones to ensure requirements are clear, work is prioritized appropriately, and delivery remains consistent.
Key Responsibilities
- Deliver hands-on Salesforce enhancements and maintenance across Service Cloud and Experience Cloud.
- Partner with stakeholders to clarify requirements, troubleshoot issues, and translate needs into implementable solutions.
- Design, develop, and maintain Apex classes, triggers, schedulers, and Queueable jobs, including strong unit test coverage.
- Build and support Lightning UI using Lightning Web Components (LWC) and Aura (as needed).
- Configure and maintain declarative functionality including Validation Rules, Lightning Flows, and related configuration.
- Support Experience Cloud implementations (customer/partner portals), including enhancements and issue resolution.
- Develop and maintain integrations between Salesforce and internal/external systems using REST/Web APIs and related tools (including P2P or third-party/middleware tools as applicable).
- Create and maintain reports and dashboards to support operational and business needs.
- Support data migration, extraction, and cleanup activities using tools such as Data Loader and Workbench.
- Collaborate with a distributed delivery team to ensure clear documentation, smooth handoffs, and timely updates throughout the work lifecycle.
- 8–10 years of Salesforce application development and platform maintenance experience.
- Strong hands-on experience with:
- Apex (classes, triggers, async processing: schedulers/Queueable) and test classes
- Lightning Web Components (LWC) and Aura
- Salesforce declarative tools (Flows, validation rules, etc.)
- Experience Cloud (community/partner portals)
- Integrations using REST/Web APIs and related tooling
- Salesforce data tools such as Data Loader and Workbench
- Reports and dashboards
- Experience using Salesforce development toolkits and utilities, including VS Code, Force.com IDE, migration tools, etc.
- Working knowledge of core web technologies including HTML5, JavaScript, and jQuery (as applicable).
- Strong communication skills and ability to collaborate with cross-functional teams across time zones.
- Salesforce certifications required:
- Salesforce Administrator (ADM-201)
- Salesforce Platform Developer I & II
- Familiarity with Salesforce DevOps / CI/CD practices (e.g., Git-based deployments, Copado, Gearset, etc.).
- Experience supporting production environments with SLAs, incident response, and ongoing optimization.
- Background supporting manufacturing or service operations processes.
- High-impact, hands-on role with ownership across enhancement and maintenance work
- Opportunity to work closely with stakeholders and deliver real outcomes in a production environment
- Collaborative global team environment with strong visibility and steady work pipeline
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.