What are the responsibilities and job description for the QA Automation Analyst – Medicaid Systems position at HTC Global Services?
Job Description
Job Title
Senior Quality Assurance Analyst – Medicaid Systems
Overview / Summary
Seeking a Quality Assurance Analyst to support small to large-scale projects related to Medicaid enrollment, eligibility, claims processing, document management, and workflow systems. This role serves as a system testing specialist within the Systems Applications Integration and Development team and provides technical quality assurance support across enterprise projects.
Key Responsibilities
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
Job Title
Senior Quality Assurance Analyst – Medicaid Systems
Overview / Summary
Seeking a Quality Assurance Analyst to support small to large-scale projects related to Medicaid enrollment, eligibility, claims processing, document management, and workflow systems. This role serves as a system testing specialist within the Systems Applications Integration and Development team and provides technical quality assurance support across enterprise projects.
Key Responsibilities
- Develop test plans, QA processes, User Acceptance Testing (UAT) processes, and test cases for software development and product management teams.
- Design and support user interface testing applications and regression testing software.
- Test software applications for reliability, stability, usability, and negative testing scenarios.
- Perform Smoke Testing, System Integration Testing, and End-to-End Testing across various systems and applications.
- Identify issues, action items, and impediments; coordinate with leadership and technical teams to support timely resolution.
- Participate in quality assessments to identify security flaws, defects, and optimization opportunities.
- Define, implement, and support QA best practices, processes, policies, and governance standards.
- Ensure projects adhere to software testing governance policies, best practices, and guidelines.
- Maintain defect databases, user reviews, survey information, and functional improvement documentation.
- Coordinate with software engineers and product development teams to recommend solutions that improve system performance and efficiency.
- Perform reviews, walkthroughs, and inspections in alignment with established governance standards.
- Provide oversight and approval of vendor unit and system integration test plans and test results.
- Support preparation and review of test plans, test scripts, scenarios, and test reports.
- Monitor testing progress against targets and take corrective action when necessary.
- Collaborate with architects, technicians, stakeholders, and management to document testing outcomes and complete assigned tasks on schedule.
- Document and support the development of test scenarios/cases and execute testing activities.
- Publish status reports for open issues and testing gaps and communicate findings to development teams.
- 5 years of experience in Quality Assurance and Quality Control.
- 5 years of experience translating business requirements or policy documentation into test cases and scenarios and building test cases into test systems.
- 3 years of experience with Sahi Pro/Selenium Automation Framework.
- Experience designing and developing test automation scripts using test automation guidelines.
- Working knowledge of one or more of the following: Spice, TPI, TMMI, CMMI OPF, OPD, or PPQA process areas.
- Hands-on experience with formal test design techniques such as Equivalence Class Partitioning and Pairwise Analysis.
- Experience with test design tools such as PICT or equivalent orthogonal-based tools.
- Bachelor’s degree in a technical, business, or healthcare field, or 5 years of equivalent Quality Assurance experience.
- Strong written and verbal communication skills with strong English proficiency.
- 5 years of experience supporting large enterprise or e-business systems.
- 3 years of Medicaid or healthcare experience with knowledge of healthcare operations and business processes.
- Experience with X12 Standards and HIPAA EDI Transactions.
- Proficiency with Atlassian tools including JIRA and Confluence.
- Experience working within SDLC waterfall methodology and Agile delivery environments.
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.