What are the responsibilities and job description for the Jira Engineer – Engineering Dashboards & Reporting position at HTC Global Services?
Job Description
Jira Engineer – Engineering Dashboards & Reporting
Overview / Summary
The Jira Engineer enables engineering and program management teams by designing, building, and maintaining Jira-based dashboards, filters, and reporting tools that support vehicle program execution and milestone tracking. This role serves as a key bridge between engineering users and data systems, ensuring accurate visibility into program health while improving efficiency and standardization across teams. This is a hybrid role, Monday through Thursday in PDC and Friday from home.
Key Responsibilities
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
Jira Engineer – Engineering Dashboards & Reporting
Overview / Summary
The Jira Engineer enables engineering and program management teams by designing, building, and maintaining Jira-based dashboards, filters, and reporting tools that support vehicle program execution and milestone tracking. This role serves as a key bridge between engineering users and data systems, ensuring accurate visibility into program health while improving efficiency and standardization across teams. This is a hybrid role, Monday through Thursday in PDC and Friday from home.
Key Responsibilities
- Develop and maintain Jira dashboards and filters to support engineering and program tracking
- Write and optimize advanced JQL queries
- Build and maintain both high-level executive dashboards and detailed engineering-level views
- Partner with Program Management Engineers and Engineering Leads to align Jira reporting with GPDS milestones and deliverables
- Provide direct support to engineers by answering Jira-related questions and troubleshooting issues
- Train engineering teams on Jira usage, best practices, and reporting capabilities
- Support standardization of Jira workflows, fields, and reporting structures across programs
- Evaluate and support usage of Atlassian tools and plugins, including integrations with Confluence or reporting tools
- Continuously improve data quality, reporting accuracy, and usability within Jira environments
- Bachelor’s degree in Engineering, Information Systems, or related field, or equivalent experience
- 3 years of experience working with Jira in an engineering or technical environment
- In-depth knowledge of Jira dashboards and filters
- Strong JQL expertise
- General knowledge of Atlassian applications and ecosystem
- Proven ability to build and maintain both strategic and detailed dashboards
- Strong communication skills with the ability to train and support technical users
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.