Total Rewards Analyst

About Us

HSM Company History  |  HSM HEART Company Values  |  Who is HSM to our customers?

Founded in 1944, HSM is a third generation, privately held company with a rich history of innovation and a commitment to our people. With 25 locations across the U.S. and corporate headquarters in Hickory, NC and Huntersville, NC, we specialize in manufacturing components for furniture, bedding, transportation, packaging, automotive, and healthcare industries. Our expertise also includes designing and building automated production machinery. HSM products from sofa springs to swimming pool noodles and bus seats, touch everyday life in countless ways.

At HSM, our success is built on our people. We foster a culture of teamwork, innovation, and shared success. If you’re looking for a meaningful place to grow and make an impact, we want to hear from you!

What You Will Do

As a Total Rewards Analyst, you’ll support the administration and improvement of employee benefit programs while partnering with internal teams and external vendors.

Key responsibilities include:

• Administer day-to-day operations of employee benefits programs including health, dental, vision, disability, life insurance, voluntary benefits, FSA, and 401(k).
• Serve as a primary contact for benefit vendors and third-party administrators, supporting billing, eligibility, and issue resolution.
• Assist with benefits-related payroll processes, system audits, and ongoing HRIS data accuracy.
• Coordinate benefits activities such as enrollments, COBRA administration, beneficiary updates, disability claims, and compliance processes.
• Monitor and reconcile monthly benefit invoices and administrative fees across benefit plans.
• Support benefits audits, reporting, and industry benchmarking surveys.
• Provide excellent customer service by assisting employees with benefits questions and guidance.
• Help coordinate open enrollment, benefits orientations, and employee education sessions.
• Participate in special HR initiatives such as wellness programs, retirement education, and employee engagement campaigns.

What You Bring

We’re looking for someone who enjoys both the analytical and people-facing sides of HR.

• Required Qualifications
  • Associate’s degree plus 1 year of benefits-related experience or 5 years of related experience
  • Experience working with HRIS systems
  • Experience supporting vendor relationships and benefits administration
  • Strong Excel and data management skills
  • Excellent customer service and communication skills
• Preferred Skills
  • Ability to quickly learn new systems and technology
  • Strong attention to detail and organization
  • Self-motivated with the ability to manage multiple priorities
  • Comfortable working in a fast-paced environment with evolving projects and deadlines

Why Join Us

• Health & Wellness: Affordable medical, dental, and vision insurance plans, including an innovative global healthcare option for qualified participants.
• Retire: 401(k) with company match, fully vested from day one.
• Paid Time Off: Competitive PTO: 3 Weeks of Vacation 9 company paid holidays.
• On-Site Medical Clinics: Free for you and covered dependents.
• Teladoc: 24/7 access with no copay.
• Professional Development: Tuition reimbursement, professional development assistance and career growth opportunities.
• Discounts: Enjoy discounts with HSM partners, including Dollywood Parks & Resort, Verizon Wireless, and more.

EEOC

At HSM, we believe that our diversity creates a productive workplace. All qualified candidates will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, marital status, affectionate or sexual orientation, gender identity or expression, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.