Senior Quality Engineer

If you’re energized by leading change, passionate about precision, and skilled at aligning people, systems, and customers—you’ll thrive here.

About Us

HSM Company History  |  HSM HEART Company Values  |  Who is HSM to our customers? 

Founded in 1944, HSM is a third generation, privately held company with a rich history of innovation and a commitment to our people. With 25 locations across the U.S. and corporate headquarters in Hickory, NC and Huntersville, NC, we specialize in manufacturing components for furniture, bedding, transportation, packaging, automotive, and healthcare industries. Our expertise also includes designing and building automated production machinery. HSM products from sofa springs to swimming pool noodles and bus seats, touch everyday life in countless ways. 

At HSM, our success is built on our people. We foster a culture of teamwork, innovation, and shared success. If you’re looking for a meaningful place to grow and make an impact, we want to hear from you! 

What You Will Do

• Be the Architect of Quality Systems: Implement and sustain IATF 16949, ISO 9001, and VDA 6.3 certifications across multiple plants.

• Lead Cultural Transformation: Shift mindsets, upskill teams, and embed quality ownership at every level.

• Partner with Customers: Build trust as a technical advisor, ensuring PPAP, APQP, and audits exceed expectations.

• Drive Supplier Excellence: Strengthen supplier performance and ensure robust incoming quality.

• Champion Continuous Improvement: Use advanced problem-solving and data analytics to slash defects, reduce scrap, and deliver measurable improvements.

• Own the Numbers: Develop dashboards, track KPIs, and communicate insights that guide strategic decision-making.

What You Bring

Educational & Experience Background

• Bachelor’s degree in engineering, Quality, or related technical field required.
• 7 years of progressive quality engineering experience, with at least 3 years focused on quality system implementation and certification leadership.
• Proven success implementing IATF 16949 and/or VDA 6.3 across multi-site operations.
• Experience leading large-scale change management initiatives within manufacturing environments.
• ASQ certifications (CQE, CQA, CSSBB) strongly preferred.
• Change Management Certification (e.g., Prosci or equivalent) highly preferred.

Technical & Systems Expertise

• Expert knowledge of APQP, PPAP, PFMEA, MSA, SPC, and layered process audits.
• Strong proficiency with statistical analysis tools (Minitab, InfinityQS) and ERP/MRP systems; Ignition and/or Python experience a plus.
• Skilled at interpreting technical drawings, CAD models, and tolerancing requirements.
• Demonstrated success using data analytics to drive process optimization and defect reduction.

Leadership, Change Enablement & Influence

• Proven ability to lead cross-functional teams through certification and quality system transformations.
• Exceptional communication and coaching skills to influence the adoption of new systems and standards across all levels.
• Organized, detail-oriented, and capable of managing multiple projects simultaneously.
• Embodies TSM’s GRIT values through resilience, innovation, and accountability.

Travel Requirements

• Up to 30% travel is required to support multi-site implementation, certification audits, and customer alignment activities.

Why Join Us 

• Health & Wellness: Affordable medical, dental, and vision insurance plans, including an innovative global healthcare option for qualified participants. 
• Retire: 401(k) with company match, fully vested from day one. 
• Paid Time Off: Competitive PTO: 3 Weeks of Vacation 9 company paid holidays. 
• On-Site Medical Clinics: Free for you and covered dependents. 
• Teladoc: 24/7 access with no copay. 
• Professional Development: Tuition reimbursement, professional development assistance and career growth opportunities.  
• Discounts: Enjoy discounts with HSM partners, including Dollywood Parks & Resort, Verizon Wireless, and more. 

EEOC 

At HSM, we believe that our diversity creates a productive workplace. All qualified candidates will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, marital status, affectionate or sexual orientation, gender identity or expression, or protected veteran status and will not be discriminated against on the basis of disability.