What are the responsibilities and job description for the Senior Production Manager position at HSM Careers?
About Us
HSM Company History | HSM HEART Company Values | Who is HSM to our customers?
Founded in 1944, HSM is a third generation, privately held company with a rich history of innovation and a commitment to our people. With 25 locations across the U.S. and corporate headquarters in Hickory, NC and Huntersville, NC, we specialize in manufacturing components for furniture, bedding, transportation, packaging, automotive, and healthcare industries. Our expertise also includes designing and building automated production machinery. HSM products from sofa springs to swimming pool noodles and bus seats, touch everyday life in countless ways.
At HSM, our success is built on our people. We foster a culture of teamwork, innovation, and shared success. If you’re looking for a meaningful place to grow and make an impact, we want to hear from you!
What You’ll Do
- Lead production operations across multiple product streams to achieve safety, quality, delivery, and cost targets.
- Translate customer demand into production plans that align labor, materials, and equipment capacity.
- Maintain stable operations through changes in volume, customer mix, and product complexity.
- Establish clear expectations and accountability across production supervisors and leadership teams.
- Use lean manufacturing and structured problem solving to improve throughput, reduce waste, and control costs.
- Improve production flow across manual, semi-automated, and engineered manufacturing processes.
- Strengthen daily management practices and performance tracking to identify issues and drive timely action.
- Partner with Maintenance, Quality, Materials, and Engineering to resolve operational barriers and improve plant performance.
- Support new program launches, production transitions, and increases in manufacturing capacity.
- Reinforce process controls, defect prevention, and readiness for internal and external audits.
- Develop frontline leaders, strengthen the leadership pipeline, and build an engaged, adaptable production team.
- Uphold HSM’s quality, environmental, and safety standards, including applicable ISO, IATF, VDA, and OSHA/EHS requirements.
What You’ll Bring
- At least 8 years of progressive manufacturing leadership experience.
- A bachelor’s degree in Manufacturing, Industrial Engineering, Operations, or a related field is preferred; relevant experience will also be considered.
- Experience managing production for multiple customers with changing demand.
- Experience leading salaried and hourly leadership teams.
- A demonstrated ability to stabilize production performance, lead through change, and deliver operational improvements.
- Experience working in environments aligned with ISO 9001, IATF 16949, and VDA standards.
- Working knowledge of production systems, process controls, audit readiness, and defect prevention.
- Familiarity with ERP systems used for production planning and reporting.
- Strong collaboration, problem-solving, and leadership development skills.
Preferred Experience
- Transportation, automotive, or engineered product manufacturing.
- Complex assembly, fabrication, foam, textile, or component manufacturing.
- Supporting program launches, production scaling, and operational transitions.
Travel
Limited travel may be required to support initiatives across multiple sites, program launches, and operational alignment.
Why Join Us
- Health & Wellness: Affordable medical, dental, and vision insurance plans, including an innovative global healthcare option for qualified participants.
- Retire: 401(k) with company match, fully vested from day one.
- Paid Time Off: Competitive PTO: 3 Weeks of Vacation 9 company paid holidays.
- On-Site Medical Clinics: Free for you and covered dependents.
- Teladoc: 24/7 access with no copay.
- Professional Development: Tuition reimbursement, professional development assistance and career growth opportunities.
- Discounts: Enjoy discounts with HSM partners, including Dollywood Parks & Resort, Verizon Wireless, and more.
EEOC
At HSM, we believe that our diversity creates a productive workplace. All qualified candidates will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, marital status, affectionate or sexual orientation, gender identity or expression, or protected veteran status and will not be discriminated against on the basis of disability.