Front Office Receptionist/ Therapy

Overview

We are seeking a dynamic and detail-oriented Front Office Receptionist specializing in Therapy services to join our healthcare team. In this vital role, you will be the welcoming face of our clinic, ensuring smooth patient flow and providing exceptional administrative support. Your energetic approach will help create a positive environment for patients and staff alike, while your strong organizational skills will keep our operations running seamlessly. This paid position offers an exciting opportunity to be part of a compassionate healthcare setting where your contributions directly impact patient care and clinic efficiency.

Responsibilities

• Greet patients warmly upon arrival, verify appointments, and assist with check-in procedures using Electronic Health Record (EHR) system for a multidisciplinary office.
• Manage patient scheduling efficiently through medical office management software, ensuring optimal appointment flow and minimal wait times.
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes accurately.
• Collect outstanding balances and process payments using medical billing systems while maintaining compliance with HIPAA and other confidentiality policies.
• Maintain organized medical records and electronic health records (EHR), ensuring compliance with health information management standards.
• Answer multi-line phone systems professionally, providing excellent patient service through clear communication and phone etiquette.
• Assist with intake procedures for new patients, including data entry, documentation review, and explaining clinic policies.
• Support clinical staff by managing appointment reminders, follow-up scheduling, and coordinating care plans as needed.
• Ensure all clerical tasks such as filing, faxing, scanning documents, and managing electronic health records are completed efficiently.

Skills

• Proven experience in medical office administration or front desk roles within clinics or healthcare settings
• Excellent customer service skills with the ability to communicate effectively via phone and in person; bilingual abilities are a plus.
• Ability to handle sensitive patient information with strict adherence to HIPAA regulations and clinical confidentiality policies.
• Strong organizational skills with attention to detail in documentation review and record keeping.
• Capable of managing multiple priorities efficiently in a fast-paced environment while maintaining professionalism.
• Basic computer skills including typing (10-key), filing digital documents, and using multi-line phone systems.

Join us to make a meaningful difference in patient care by providing exceptional front office support within a vibrant healthcare environment!

Pay: $15.00 - $18.00 per hour

Benefits:

• Paid time off

Work Location: In person

Salary : $15 - $18