What are the responsibilities and job description for the Account Manager position at hrsystem?
LGG INDUSTRIAL LGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America. We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best. Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture. For more information, please visit www.lggindustrial.com Role Profile Position: Account Manager Job Location: Williston, ND Job Type: Full-Time Status: Exempt Summary of the Role The function of the Account Manager is to successfully develop and strengthen LGG Industrial's relationships with customers, identifying needs and opportunities within and across product lines and provide value to customers while strengthening business results. Works as part of a collaborative team to drive sales by focusing on acquisition, development, retention and management of strategic customers in designated territories. Responsibilities Must maintain 100% commitment to safety policies and procedures Promotes and sells company products, systems, and services to new and existing customers Develops and manages a strategic and comprehensive territory plan to exceed targets for gross profit and sales Builds and maintains strong relationships with new sales prospects, existing customers, and internal support personnel through consistent communication both onsite and virtual Collaborates with internal business partners to provide value added solutions that make a material impact for our customers while driving profitable revenue Partners with internal teams to maintain accurate data and efficiencies Provides consistent communication with customers to include business reviews, order status, pricing, on time delivery etc. Occasional customer support after traditional business hours as appropriate Optimizes CRM utilization for pipeline management and consistent call note activity Skills and Abilities Possess excellent customer service skills and the ability to interact with customers, and team-members in a professional manner Strong organizational and communication skills, above average mechanical aptitude, and the ability to interaction with a diverse customer base Presentation skills with ability to read audience and tailor message to its needs Strong computer skills including proficiency in Microsoft Word, Outlook, and Excel Strong mechanical aptitude with the ability to successfully operate tools and machinery Minimum Qualifications Must have either 2 years of sales, service, and/or industrial distribution experience or a college degree in Industrial Distribution or related degree program Must have valid driver’s license and a clean driving record Background checks and drug screening may be required (as warranted by Company and/ or Customer requirements in working on-site) Possess excellent customer service skills and the ability to interact with customers, and team-members in a professional manner Strong organizational and communication skills, above average mechanical aptitude, and the ability to interaction with a diverse customer base Ability to ascend and descend ladders, to move between and underneath equipment in small spaces Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure. Additionally, must be able to perform calculations using whole numbers, fractions and decimals Ability to travel within assigned territory, which would include automobile and/or airplane plus overnight travel Available to work occasional nights and weekends Reliable transportation is a must Preferred Qualifications 3-7 years of proven outside industrial sales experience University degree in engineering, business or related area of study preferred; will consider equivalent work experience Ability to use sales process to uncover customer objections/concerns, and determine appropriate solutions Product knowledge in hose, gasket and conveyor systems a plus Total Rewards Competitive compensation plan Health Benefits: medical, dental, vision, short term and long-term disability – available 1st of month following the date of hire 401k with company match Paid vacation, holidays and sick time Equal Opportunity Employer It is our policy to employ qualified persons without regard for veteran or disability status. Individuals are considered for employment, promotion, or training solely on their ability to perform the essential functions of the position. Qualified Candidates Only. Although we appreciate your interest, only those selected for an interview will be contacted. We will be accepting applications for this role through September 15, 2025. Because we need you just as much as you need us. Together we are unbeatable! Opportunities for growth! LGG Industrial is growing and has room for enthusiastic, motivated employees to grow with it. LGG Industrial gives employees the opportunity to develop themselves, at both the professional and personal level. Dynamic! LGG Industrial is a healthy, growing enterprise. This brings continuity, stability and, therefore certainty. Certainty, with room for ambition, personal development and innovation. Challenges and innovation! Working at LGG Industrial means working in an innovative environment where you take on challenges and share them, come up with innovative solutions and act in a dynamic and well-considered manner. All of this as a team and as individual. Being part of a strong team! LGG Industrial is constantly working on a corporate culture where people take center stage. A friendly, open and pleasant work environment with respect for and confidence in one another. A stimulating and challenging workplace climate where knowledge is shared. As an LGG Industrial employee, you form part of a winning team; a team that helps keep LGG Industrial the undisputed market leader in its field. Work placement, traineeship opportunities for students! We offer ample opportunities, especially for students from a technical or commercial background. The wide range of trainee posts at LGG Industrial offers students the opportunity to gain practical experience at an innovative multinational company. Those in search of an informative and challenging traineeship at an organization with a friendly and open work climate need look no further than LGG Industrial.
