IT Associate

HRP Associates, Inc. is growing, and we have an immediate full-time IT Associate opportunity in our Farmington, Connecticut office for an individual with 3-5 years of experience in IT. The IT Associate will work under the supervision of the IT Director and guidance of Senior IT Associates to help realize the company’s technical vision and aid in all aspects of the company’s technology development, strategic direction, and future growth in a safe and secure manner. If this sounds like the career move you have been waiting to make and if you meet our qualifications, we want to talk with you!

KEY RESPONSIBILITIES:

The job responsibilities are based on experience and knowledge and will evolve over time:

• Respond to staff requests for support on software/hardware
• Diagnose hardware and network issues
• Troubleshoot software/OS issues
• Interact with vendor support for complex problems or for warranty claims
• Set up user accounts and computers for staff
• Maintain and update staff computers
• Oversee mobile device management and ordering
• Respond and remediate phishing/spam emails
• Perform server, network and database installation and maintenance
• Aid in the evaluation, implementation and rollout of new technologies, services and solutions
• Maintain compliance with regulatory requirements, client contracts and cybersecurity best practices

JOB REQUIREMENTS:

• Fluent with Microsoft Windows 11 OS (Windows Server & Linux OSs is a plus)
• Microsoft Active Directory and Azure Active Directory user and device management
• Experience troubleshooting Windows software and applications
• Software/Hardware/Network diagnostics experience
• Familiar with Microsoft 365 apps (Office suite)
• Basic network troubleshooting and diagnostic skills
• Basic concepts of cybersecurity
• Familiarity with Dell hardware is a plus
• Comfortable with handling support requests from staff
• Willingness to learn other IT related skills
• Bachelor’s degree in an IT related field and/or appropriate certifications/work experience

Benefits & Company Culture:

The vision of HRP Associates, Inc., is reliant on the expertise of our dedicated professionals who provide excellent consultation to our loyal clientele. We lead the industry in our commitment to employee growth and satisfaction in a positive, gratifying, and challenging workplace environment. We offer professional development opportunities, competitive salaries, and an excellent benefits package to qualified employees.

We are always searching for top talent to join our growing team throughout HRP’s various locations. We constantly promote a fun and dynamic company culture, as well as a great work-life balance. Ideal candidates will enjoy working in team settings, participating in company-wide events and outings, possess a positive attitude, and can relate to our internal cultural motto of, “Work hard, play hard!”

Other major benefits include:

• Medical, Dental and Vision Coverage
• Life/Disability Insurance
• Company-sponsored Profit-Sharing Pension Plan
• 401(k) Retirement Plan
• Paid Holidays and Vacations
• Continuing Education Reimbursement

HRP Employee Resource Groups:

Employee Resource Groups (ERGs) such as:

• HRP Women - supports the professional and personal development for women employees while bringing awareness to women’s issues and fostering an inclusive environment.
• 312 Committee - organizes employee events to support our culture and employee relationships
• Giving Group - coordinates events with local charities and organizations
• Wellness Committee- promotes health and wellness

Who We Are:

HRP Associates, Inc. is a full-service environmental engineering and hydrogeology firm headquartered in Farmington, CT, with regional offices in Derby (CT); Plymouth, Massachusetts; Saint Charles, Missouri; Clifton Park, New York; Greenville & Charleston, South Carolina; and Winston-Salem, North Carolina. We also have satellite offices in Charlotte, North Carolina; San Diego, California; and Houston, Texas.

HRP's staff of professionals includes chemical, civil, geotechnical, and environmental engineers; inspectors; geologists; hydrogeologists; and industrial hygienists.

For more information on job postings in all our offices and to find out more about the company, please visit our website at www.hrpassociates.com and our YouTube channel at https://www.youtube.com/c/HRPAssociatesInc. HRP is an Equal Opportunity/Affirmative Action Employer.