Sales Team Member (Plumbing, Electrical, Hardware, Paint) PT - Middlefield

Hartville Hardware is excited to announce the opening of our new store in Middlefield, Ohio, coming this summer! As we expand, we’re looking for dedicated individuals to join our team and be part of this exciting new chapter.

At Hartville Hardware, we believe that a happy, engaged team delivers exceptional customer service. Our commitment to treating each team member with fairness and respect fosters a positive work environment where everyone feels valued and supported.

Who We Are:

As a locally owned and operated company, we take pride in leading the markets we serve, driven by a team that consistently goes above and beyond for our customers. With 82 years of industry experience, Hartville Hardware has built a strong reputation for excellence. For over 52 years, we have provided a workplace where many of our team members have built lifelong careers, some serving for more than 40 years.

What We Offer:

Compensation Package:

• Competitive Salary: We offer a competitive base salary commensurate with your skills, experience, and the current market standards.
• Retirement Planning: 401(k) retirement savings plan with company matching, empowering you to plan for your future financial security.
• Professional Development: Opportunities for ongoing professional development
• Team Member Discounts: Exclusive discounts on our products/services, fostering a culture of appreciation for our valued team members.
• Wellness Programs: Participation in wellness programs designed to enhance your overall health and well-being.

Our Values and Expectations:

At Hartville Hardware, we seek individuals who thrive in a collaborative environment and embody our core values:

• We do whatever it takes – Committed to excellence and problem-solving.
• We give more than is expected – Going above and beyond for customers and teammates.
• We are long-term focused – Building careers and relationships that last.

If you’re passionate about customer service, enjoy working in a supportive team environment, and want to be part of something new and exciting, we invite you to join our Middlefield Hartville Hardware family!

Position Summary

The Sales Team Member for Hardware, Electrical, Plumbing, and Paint plays a key role in assisting customers with their home improvement and repair needs. This position involves providing expert product recommendations, answering technical questions, and ensuring that customers have the right tools and materials for their projects. The ideal candidate is knowledgeable, customer-focused, and eager to help customers find solutions while maintaining a well-stocked and organized department.

Key Responsibilities

Customer Service & Sales

• Assist customers in selecting the right hardware, electrical, plumbing, and paint products for their projects.
• Provide basic to advanced advice on product usage, installation, and maintenance.
• Build positive relationships with customers by offering exceptional service.
• Resolve customer inquiries and concerns in a professional and timely manner.

Product Knowledge & Support

• Understand and explain the features, benefits, and applications of tools, hardware, electrical, plumbing, and paint products.
• Guide customers in selecting the correct materials for repairs, renovations, and DIY projects.
• Offer troubleshooting assistance for common home improvement issues.

Merchandising & Inventory Management

• Ensure products are well-stocked, correctly labeled, and attractively displayed.
• Keep work areas clean, organized, and safe for both customers and employees.

Team Collaboration & Store Operations

• Work closely with team members to provide a seamless shopping experience.
• Follow store policies and safety guidelines while handling products and assisting customers.
• Assist with promotional events, sales initiatives, and product training sessions.

Qualifications & Skills

• Retail or customer service experience preferred, especially in hardware, electrical, plumbing, or paint.
• Basic knowledge of home improvement, repairs, and building materials.
• Strong communication and problem-solving skills.
• Ability to lift and move products (depending on department needs).
• A friendly, team-oriented attitude with a willingness to learn.
• Flexibility to work in an often fast-paced changing environment
• Adept Listener with a teachable attitude
• Proven and reliable work ethic
• Technology Proficiency: Comfort with using point-of-sale systems and other technology to process orders and payments.

Availability Requirements

• Store Hours are Monday-Friday 6am-7pm and Saturday 7am-5pm

• Part Time:

  • Part-time, 25-28 hours on average
  • Able to adjust schedule as department needs arise
  • Must be willing to work Saturdays and evenings until 7pm
  • Store Hours are Monday-Friday 6am-7pm and Saturday 7am-5pm

This is a great opportunity for individuals who enjoy helping others, problem-solving, and working with home improvement products. If you have a passion for hardware, electrical, plumbing, or paint and love assisting customers, this role is perfect for you!