Front Office Coordinator (First Impression Specialist)

i3 is in search of a Front Office Coordinator (First Impression Specialist) who will champion our values and help us continue our tradition of extraordinary service.

As a friendly, outgoing, and cheerful front desk professional, you will be responsible for creating the First Impression of i3 by greeting and welcoming visitors, answering our busy phone, and routing calls to the correct individual or department. You will become familiar with our customers, and they will look forward to interacting with you. When you aren't answering phones, you will be happy to pitch in and complete projects/tasks for various members of our team including ordering lunches, coordinating mailings, and distributing packages, among various other duties.

• You should be prepared to enjoy a day filled with much activity. You must be reliable and have excellent follow-through qualities.
• You are expected to be a highly organized multi-tasker who will:
• • Greet guests with a warm, professional demeanor, creating a welcoming front office environment.
  • Manage visitor sign-in and sign-out processes in accordance with company security procedures, including verifying identification and issuing visitor badges.
  • Maintain a professional, welcoming appearance of all common areas: reception area, break room, and conference rooms.
  • Maintain office and break room supplies across multiple facilities.
  • Organize and track meeting and conference room schedules.
  • Assist with special projects and events within the Human Resources team.
  • Process team member reimbursements.
  • Be assigned tasks that will require a valid driver’s license and reliable personal transportation.
  • Other duties as assigned.

Required Skills:

• Ability to obtain and maintain a DOD Secret Clearance. 
• Proficient in Microsoft Office Suite.
• Must possess several attributes including strong attention to detail, a “concierge” mentality, a “can-do” attitude, be a team player, a self-starter, exemplify service before self, and maintain the highest level of integrity.
• The right candidate will demonstrate a proven ability to organize and prioritize tasks and execute them in a timely manner. Strong interpersonal skills are essential.

 Experience:

• Customer service experience required.
• Experience in a fast-paced office environment preferred.
• Bachelor's degree or currently enrolled in a degreed program is preferred.
• Valid Driver’s License required.

i3 is a technically diverse, 100% team member owned business, headquartered in Huntsville, Alabama specializing in missile and aviation systems engineering and logistic services, electronic warfare and electromagnetic effects analysis, UAS system integration and flight operations, full lifecycle C5ISR engineering services, cybersecurity and IT/IA innovative solutions and virtual training, simulation & serious game development and implementation. We have established a broad offering of products and capabilities collectively providing decades of experience supporting the full complement of DoD military services, Missile Defense Agency, National Aeronautics and Space Administration, and a variety of other Government organizations and private industry customers.

Perks of being a team member owner include:

• Long-term financial security
• Higher job satisfaction
• Greater job security
• Personal and professional growth
• Great company culture

Other outstanding benefits:

• Excellent insurance coverage
• 401(k) match
• Generous PTO
• Health and wellness incentives
• Tuition and certification reimbursement
• Countless opportunities to give back to the community through i3 Cares

We work hard. We compete hard. We play hard. Apply now to join us!