IVF Coordinator

Primary Responsibilities* (in coordination with assigned physician)*

· Adhere to HRC Policies & Procedures.

· Provide excellent customer service.

· Maintain HRC customer service image.

· Meet with potential patients and review the HRC process, options, and expectations.

· Coordinate the activities that are required to initiate the treatment plan, i.e. surgery, IUI, IVF, PGD, etc.

· Ensure that all tasks and responsibilities are carried out effectively and efficiently.

· Prepare IVF cycle start list, make sure insurance coordinator, financial & 3rd party financial counselor and office manager receive updated copies of this list.

· Prepare calendar/schedules for patients.

· Put OPU blocks in the schedule as needed

· Coordinate IVF cycles.

· Maintain cleanliness throughout facility.

· Maintain patient/couple medical records, including consents and authorizations.

· Provide patient education and health teaching as appropriate, including injection technique.

· Schedule Intrauterine Inseminations (IUI’s).

· Obtain appropriate authorizations for patient medications if necessary

Secondary Responsibilities

· Assist physician with office procedures.

- Diagnostic and monitoring ultrasounds

- Diagnostic procedures

- Egg Retrievals

- Embryo Transfers

· Set up equipment/room for procedures.

· Perform Procedures.

- Venipuncture

- Start IV’s (licensed/certified personnel) and management of IV therapy

· Administer medications.

· Meet with cycling patients.

- Review instructions.

- Answer questions.

- Confirm that patient/couples have appropriate medications/prescriptions.

· Assist physician in providing informative and effective communication with patient/couples.

- Schedule procedures, tests and office visits.

- Pre/post operative surgical teaching; surgery coordination

- Pre/post operative embryo transfer instructions

· Patient phone calls, including afternoon callbacks with test results/instructions

· Maintain accurate EMR cycle entries

· Follow-up communication with patient/couples, i.e. test results and medication adjustments.

· File normal lab results in patients’ charts after physician has signed & reviewed results

· Report abnormal results to primary physician.

· Provide coverage for other nursing team members during vacations or illness.

· Send cards for negative pregnancy (IVF) and graduation of pregnant patients who are going to OB/GYN

· Maintain follow up patient log generated by NP’s seen for potential IVF patients

Team Player
· Accept responsibility and accountability for actions.

· Be proactive to eliminate crisis management.

· Follow HIPAA and maintain confidentiality in all aspects of daily work, recognizing that many confidential documents and conversations will need to be relayed.

· Demonstrate regard for the dignity and respect of all employees, medical staff, and visitors.

· Champion effective communication.

· Keep work area and surrounding areas in a clean and organized manner.

· Coordinate efforts to work effectively with others in a manner that is productive, recognizing that this creates continued development of the “team” concept.

· Interact with fellow employees in a way that promotes a harmonious and cooperative working environment.

· Attend all meetings as required.

· Participate in performance improvement activities.

· Maintain proper attendance and punctuality to ensure that the practice operates in an efficient and cost-effective manner.

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Medical office experience: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Language:

• Mandarin (Required)

License/Certification:

• CCMA Certification (Preferred)

Ability to Relocate:

• Encino, CA: Relocate before starting work (Required)

Work Location: In person

Salary : $21 - $25