On-call Health and Wellness Coordinator - 815 Residential Services

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

This is a union eligible position. 

JOB SUMMARY 
HealthRIGHT 360, a family of programs, is located across 13 different counties in California. HealthRIGHT 
360 provides an array of medical and behavioral health services to some of the most marginalized 
populations, ranging from primary care, mental health services, detox, substance use disorder treatment 
in both residential and outpatient settings and transitional services for the criminal justice population.

815 Buena Vista West in San Francisco is an alcohol rehab program providing substance abuse treatment, 
detoxification, and a halfway house or sober living home with residential short-term treatment and 
residential long-term treatment. Dual diagnosis or persons with co-occurring disorders, persons with HIV 
or AIDS, gays and lesbians, seniors, or older adults, pregnant or postpartum women, women, men, and 
criminal justice clients are supported for this drug treatment center. 

Under the supervision of the Medical Director, Behavioral Health Nurse Director, Nurse Manager, and/or licensed nurse, the On-call Health and Wellness Coordinator (HWC) is responsible for maintaining the secure inventory of medications, medication administration records, and directly observing and documenting self-administration of medication therapies for approximately 99 clients in withdrawal management and/or treatment for substance use disorders. Provides health information within scope, supports clients in learning to coordinate their own health care, and acts as a resource in navigating the health care system. They adhere to delivering treatment and services in Trauma-Informed and Harm Reduction modalities.

KEY RESPONSIBILITIES 
Client and Medical Responsibilities: 
Closely collaborates with Medication Assisted Therapy (MAT), Withdrawal Management, and other Health 
& Wellness teams to ensure treatment plans and medication regimens are accurately implemented on 
the unit. They are responsible for management of client medications, including psychotropic medications 
and controlled substances and associated documentation, secure storage, count/inventory, and 
destruction according to policy. Acts as liaison with other staff and providers to relay requested 
information and reports on client adherence to medications. Ensures timely TB clearance for all new 
admissions as needed. Responds to medical emergencies and first aid needs as needed.
Administrative Responsibilities: 
Maintains all medication documentation, including Centrally Stored Medication and Destruction logs, 
Medication Self-Administration forms, Shift-to-Shift Controlled Substance Logs, Discharge/Transfer 
Medication forms, and various standard letters to physicians and agencies. Ensures intra-agency providers 
receive current medication lists and/or medication administration records prior to Integrated Care Center 
appointments. Audits charts for required medical documentation utilized by payors and/or regulators.
Preparation Responsibilities: 
Perform intake, including vital signs, list chief complaints, allergies, immunization histories and complete 
chart forms, as appropriate to patient type. Place patients in rooms and prepare them for examination. 
Clean, prepare and stock examination rooms. 
Coordination Responsibilities: 
Receive and return telephone calls from patients and pharmacies. Assist in scheduling specialty 
appointments and consultations. Monitor and ensure quality assurance of basic clinic functions. Oversee 
patient flow and ensure smooth, efficient patient flow throughout patient’s clinic experience.
• Works collaboratively with all Health and Wellness staff.
• Monitors patient medication use and helps to mitigate risk to patient by flagging high dose 
medications and potential medication interactions to the Director of Addiction Medicine.
• Supports Medication Assisted Treatment through counseling, education, and administration of 
injectable medications under the supervision of the addiction provider and standing orders.
• Provides appropriate client care, education and counseling.
• Provides complex care and care coordination for all clients accessing healthcare services internal 
and external to HealthRIGHT 360.
• Works closely with stat collecting and reporting contractual data as necessary.
And perform other duties as assigned. 

QUALIFICATIONS
Education, Certification, and Experience 
• High school diploma or equivalent & 1 year of experience in healthcare.
• First Aid certified within 30 days of employment.
• CPR certified within 30 days of employment.
• Experience working successfully with issues of substance abuse, mental health, criminal 
background, and other potential barriers to economic self-sufficiency.
Desired:
• Medical Assistant Certification, i.e., AAMA/CCBMA Certification.
• Two years of experience in a substance abuse treatment setting.
• Course work in related subjects, i.e., co-occurring disorders, Trauma-Informed Care, Motivational 
Interviewing, HIV, HCV, Harm Reduction, etc.
• Bachelor’s Degree in related field.
Knowledge 
• Knowledge of gender-responsive, trauma-informed, and co-occurring treatment preferred.

Salary : $26 - $37