Housing Support Manager

• Housing Support Manager
• Reports To: Executive Director
• Location: Atlantic City, NJ
• Approved Date: 7/3/2025
• About HR Recovery Initiative Services:
• HR Recovery participates in The NJ FamilyCare Housing Supports Program. This is a new initiative to help individuals with Medicaid and insecure housing to find and keep housing – because we know housing is a critical social determinant of health. Eligible Medicaid members can receive assistance finding, moving into, and maintaining housing, as well as repairing or modifying their home to ensure their health and safety.
• In addition to these NJ FamilyCare Housing Services, HR Recovery also provides victim services to survivors of human trafficking in a trauma informed, victim centered manner throughout New Jersey. The team of dedicated volunteers and staff work together to ensure inclusiveness, cultural humility and compassionate care.
• Pay: $20 – $25 per hour
• Job description:
• Housing Support Manager
• Help individuals at risk of or experiencing homelessness achieve housing stability and self-sufficiency. As a Housing Support Manager, you’ll provide client-centered case management across Atlantic, Cape May and Ocean Counties, connecting people to safe housing and critical support services.
• Key Responsibilities:
• Conduct outreach in the community to engage and enroll individuals in services
• Perform assessments and develop individualized service plans to assist consumers with obtaining and maintaining housing, this includes housing searches, education on lease requirements, etc.
• Participate in systems meeting as requested
• Connect clients with essential resources such as benefits, healthcare, and housing programs
• Maintain accurate and timely documentation in the Electronic Health Record (EHR)
• Track outcomes and ensure compliance with Medicaid and agency standards
• Establish and cultivate landlord/property manager relationships to increase access to housing/resources to support consumers, maintain database of available housing resources.
• Educate consumers on housing search and moving process, lease requirements, and housing-related applications and benefits/entitlements; assist consumers in identifying housing priorities in order to promote stability and permanent housing.
• Attends team, scheduled supervision sessions, in-service training workshops, and staff meetings according to agency policy.
• Required Competencies:
• · Ability to build enduring relationships between community and HR Recovery Initiative
• · Excellent communication skills demonstrating professionalism and respectfulness both orally and in writing under all circumstances.
• · Strong organizational skills
• · Ability to work independently.
• · Excellent interpersonal skills
• · High degree of self-initiative
• · Strong time management skills
• · Commitment to team success
• · Internet savvy—ability to gather research/information online.
• · Basic database management and proficiency in Microsoft 365, TEAMS, Excel, PowerPoint, Outlook.
• · Understanding of the nonprofit sector and the importance of volunteers in achieving organizational goals.
• · Adaptability, cultural sensitivity, and understanding of the mental health and co-occurring population
• Minimum Requirements:
• Bachelor’s degree with comparable work/field experience-case management
• Experience in housing support, case management, or working with individuals experiencing homelessness preferred
• Familiarity with Medicaid documentation and community housing programs
• Valid NJ Driver’s License required
• Experience in/or a working knowledge of the Substance Abuse Treatment field
• Preference given to those with lived experience from commercial or labor exploitation or those with direct work experience with victims of human trafficking or related populations: victims of crime/domestic violence or sexual assault/crisis response.
• Travel:
• · Travel to outside meetings, trainings and other HR Recovery office locations will be required.
• Physical Demands:
• · This job can operate in an office setting using standard office equipment such as computers, phones, calculators, copiers, fax machines, and file cabinets. Ability to sit, stand, walk, climb steps, bend, and lift files
• · While performing the duties of this Job, the employee is occasionally exposed to cold and/or humid conditions and community spaces.
• Other Duties:
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required. Duties, responsibilities, and activities may be added or changed at any time.

Schedule and Work Location:

· TBD aligned with programming.

HR Recovery Initiative is an equal opportunity employer. We welcome employees and prospective employees without regard to race, religion, national origin, gender, age, disability, marital status, gender identity or expression, sexual orientation, or veteran status.

Job Type: Part-time

Pay: $20.00 - $25.00 per hour

Experience:

• Case management: 1 year (Required)

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Atlantic City, NJ 08401 (Preferred)

Ability to Relocate:

• Atlantic City, NJ 08401: Relocate before starting work (Preferred)

Work Location: In person

Salary : $20 - $25