What are the responsibilities and job description for the Project Manager (Trade Shows & Events) position at HR & Onboarding?
At Impact XM, we bring brands to life through unforgettable live, virtual, and hybrid experiences. As a global leader in experiential marketing, we deliver high-impact events that connect audiences and drive measurable results.
We are seeking a highly organized, client-focused Project Manager to join our US team. You’ll support the delivery of complex event programs, collaborate with senior team members, and take ownership of day-to-day project execution across multiple projects.
Key Responsibilities:
Client Management
- Support Account Leads and Senior Project Managers in building strong client relationships
- Participate in client meetings, calls, and status updates
- Manage day-to-day client communications across assigned projects
- Ensure client expectations are consistently met or exceeded
Project Delivery & Operations
- Oversee execution of events, ensuring timelines, budgets, and quality standards are met
- Develop and maintain project plans, timelines, and workback schedules
- Coordinate internal teams and external vendors to keep projects on track
- Identify risks and proactively support solutions to maintain delivery
- Maintain organized project documentation
- Use internal systems and tools (e.g., Wrike, Project Lab 360) to manage workflow
Supplier & Stakeholder Coordination
- Support sourcing, briefing, and managing third-party vendors
- Assist with contracts and ensure suppliers meet project requirements
- Liaise with internal departments and external partners to ensure smooth execution
Onsite Event Support
- Support live, virtual, and hybrid events on-site as needed
- Manage team and client briefings, supplier coordination, and schedules
- Troubleshoot issues during events
- Assist with post-event debriefs and reporting
Financial & Budget Support
- Track project budgets and support financial management across workstreams
- Assist with estimates, budget updates, and cost tracking
- Support invoice reconciliation and accurate financial reporting
- Identify opportunities for efficiencies and cost savings
Team Collaboration
- Work closely with cross-functional teams to deliver high-quality projects
- Mentor and support junior team members
- Contribute to a positive, collaborative team environment
What You Bring:
- Experience in project management, events, or experiential marketing (agency experience preferred)
- Strong organizational and multitasking skills with great attention to detail
- Excellent communication and stakeholder management skills
- Ability to thrive in a fast-paced, deadline-driven environment
- Familiarity with project management tools (e.g., Wrike) and event platforms (e.g., Cvent) is a plus
- Proactive, solutions-focused mindset
- Willingness to travel as needed within the US
About Impact XM
Impact XM is a global event and experiential marketing agency that empowers brands to power business. From events, exhibits and environments to digital engagements and consumer activations, we create experiences that connect brands and consumers in a meaningful way. This ensures we live up to our name by making a positive impact on people’s lives and our clients’ business.
OUR BRAND – What We Believe
Passion
is Paramount – We love what we do, take pride in doing it and celebrate what we accomplish.
ABC
Always Be CURIOUS – We explore the possibilities, discover innovative solutions, and learn from experience.
We>Me
Collaboration and transparent communication creates our best work.
Trust
is Earned – We are defined by our actions and held accountable to our co-workers, clients, and outcomes.
Respect
is Given – We understand, acknowledge, and appreciate the perspective and actions of others.
Safety Message
We want to ensure your safety and protect you from potential scams. Recently, there have been fraudulent job postings circulating online that impersonate Impact XM. These scams aim to deceive unsuspecting applicants by offering nonexistent positions and requesting personal information or upfront fees. Remember that our company does not endorse any job postings outside our official job channels. All of our open jobs can be found and applied to on our official careers site . If one of our team members is reaching out to you regarding a role it would come from an email alias ending in @impact-xm.com. If you encounter a suspicious offer, report it through the job platform on which you found it or report email as spam.