What are the responsibilities and job description for the Service Advisor at Tracy Chrysler Dodge Jeep Ram position at HR Manager Amanda Backer?
Tracy CDJR is looking for dynamic, energetic, career-minded professionals who are masters of customer service excellence and love working with people in a fast-paced and challenging environment.
We are offering an opportunity for a rewarding career with real opportunities for advancement! If you are just looking for another job please do not respond.
REQUIREMENTS:
- Proven record of achieving exceptional Customer Satisfaction
- Previous customer service experience
- Highly skilled in multi-tasking and personal organization
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity
RESPONSIBILITIES:
- Greet customers promptly in a friendly manner
- Obtain customer and vehicle information
- Provide excellent customer service to all customers
- Clearly document all vehicle symptoms as described by the customer
- Review all current and future vehicle service needs & recommendations with every customer
- Establish follow-up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Ensure all services and repairs have been properly authorized and documented within the Bureau of Automotive Repairs regulations and requirements.
- Explain all completed work and charges to customers
We offer:
- Highly competitive compensation
- Paid training and development
- Medical, Vision and Dental Benefits
- 401(k) with company match
- Free College Education Courses for employees & family members
- Employee bonus for referrals
- Employee discounts
- Excellent culture
- Opportunities for growth and advancement
If you possess all of these characteristics, and you are ready for a career that leads to personal success and financial security, please submit your resume for immediate consideration.
Gill Automotive Group is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Pay: $16.90 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $17