What are the responsibilities and job description for the Technical Sales Representative position at HR Collaboration Group LLC?
Technical Sales Representative
This sales territory is IL, IN, MI, and OH – The company is located in Angola, IN.
Are you hard working and looking for a company who cares about you and your career? Do you enjoy driving sales and making a big impact on a company? Are you looking to grow within a stable, reputable organization?
Then, we have a place for you!
Who We Are:
Baril provides final and sustainable solutions for steel protection, industrial product finishing, commercial finishes, and marine applications. We strive to offer the highest quality products available while helping customers improve their production throughput. We are family owned and operated and have over 40 years of experience in working alongside our clients to engineer sustainable coating solutions that save time and money. We spend our time creating better solutions while enhancing the skills of our team. Why not enhance your career through our successful processes?
What We Offer:
- Creative, innovative, collaborative, and flexible work environment
- Challenging and progressive career development
- Competitive pay programs
- Comprehensive Health & Wellness Benefits
- Retirement Program with Excellent Employer Match
- Paid Vacations and Holidays
- Open communication, recognition programs, and team-building events
- And much more to motivated, results-oriented individuals who want to make a real difference in their community and role
What You'll Do:
As a Technical Sales & Service Rep, you will research, plan, and execute to grow sales and Baril market share through effective territory management including: relationship building and technical service at existing accounts, new prospect development and value selling to create a healthy pipeline of new account activity, and running effective demos to close new accounts that deliver profitable new revenue.
Your Accountabilities in the Role:
- Researches the industry and competitors to stay abreast of new/current products and market opportunities, aligning new business targets to Baril's product offering and competitive advantages.
- Researches, plans, and executes on qualified appointments and quoting that will increase customers and sales to achieve or exceed sales goals.
- Builds and sustains strong relationships with existing clients, providing exceptional service and support to drive repeat business and loyalty.
- Diagnoses and resolves paint and application issues effectively to enhance customer satisfaction and retention.
- Partners with the technical and service teams to deliver successful product demonstrations, discuss new formulations, and present key product attributes to effectively address client needs and showcase value.
- Plans, organizes, and executes product launches, product enhancements, application equipment and other material items to provide the training and expertise that customers need for successful rollouts.
- Presents at various meetings, educational events, and trade shows to build awareness of the Baril brand and product lines.
- Maintains detailed records of technical and/or sales support activities, client interactions, and opportunities in the CRM system for accurate tracking and reporting.
Position Requirements:
- Education: A Bachelor's Degree in Sales, Business, Biology, Engineering, or similar field preferred; or equivalent combination of education and experience required.
- Experience: 3 years of technical support and sales, providing a customer-facing experience within a similar paint and/or coating (liquid) industry, providing solutions regarding paint application, chemistry additives, and solvent issues.
- Certification(s): N/A
- Functional Skills: Highly organized with strong researching, planning and execution skills; exceptional attention to detail and follow up. Proficient in problem-solving and trouble-shooting product issues, with a strong technical aptitude to understand the makeup of the products, their applications on line, and convey their attributes effectively. Able to conceptualize to provide new product suggestions to the business.
- Technology Aptitude/Skills: Proficiency in Microsoft Office Suite; experience with CRM systems preferred but not required.
- Language Skills: Excellent verbal and written communication skills; will interact, educate, train, and present new ideas/information to others, as well as communicate/influence all levels of the organization.
- Leadership/Behaviors: Self-motivated, energetic, and driven by high ethical standards. Customer-centric approach with proven negotiation and influencing abilities, capable of building relationships, trust, and ensuring customer satisfaction. Goal-oriented with a natural ability to influence and educate; able to actively listen, collaborate with others, understand client needs, and provide customized solutions to enhance customer satisfaction and sales. Strong networking capabilities to build the brand. with a proactive approach to relationship-building.
- Culture Match Behaviors: Collaborative, respectful, interacts professionally with others both inside and outside of the organization.
Other Important Information:
Pay/Salary: Competitive salary plus bonus package.
- And, the compensation will grow as the team member grows!
Reports To: VP of Sales and Service
Core Hours: 8:00 am – 5:00 pm (Schedule will be slightly flexible to be available to clients)
Typical Work Week: M-F; 40 - 45 hours a week on average
Direct Reports: None
Travel: 50% Travel (Local and Overnight)
Work Environment: Chemical and Painting facilities