What are the responsibilities and job description for the Bilingual Administrative Specialist (Front Desk) position at HR Annie Consulting, Inc.?
Do you love being the person people can count on when they walk through the door? Are you energized by keeping a busy office organized, helping community members navigate services, and making sure every visitor feels welcomed and supported?
If you're bilingual in Spanish and English and enjoy being the hub that keeps everything moving, this could be exactly the opportunity you've been looking for!
Well, you're in the right place! North Central Public Health District is hiring a Bilingual Administrative Specialist to join our team in The Dalles, Oregon.
Key Details
North Central Public Health District is the only two-county local health department in Oregon. We serve Wasco and Sherman Counties from our building in The Dalles, and our work covers WIC, immunizations, reproductive health, communicable disease, environmental health, and home visiting. Our vision is to lead and inspire our community in the creation of an equitable, safe, and healthy environment.
We take walk-ins, which makes our front desk the place where a lot of people in these two counties first meet public health. We also work around our staff's lives. People leave to pick their kids up from school, make medical appointments, and get to the things that matter, and we build the schedule so that works.
To learn more, check out our website: https://www.ncphd.org
North Central Public Health District is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive atmosphere for all employees.
Who You Are
You can hold a phone call, address a walk-in client, and help a staff member waiting on fleet keys all at once, and you know which one comes first. When someone asks a question you can't answer, you find out who can, or where they should go. You're comfortable talking with anyone who comes through the door, whatever their age or background, and you can do it in Spanish or English.
Qualifications Include
You're the front desk for a two-county health department, so most of the day is phones and people at the window. Some of it is clinic check-ins. A lot of it is community members asking what we offer, what a permit costs, or which community partner to contact for services we don’t provide. About 9 to 12 months in, you'll train as a WIC clerk, which adds responsibility and takes real study.
A Typical Day Will Consist Of
If you're bilingual in Spanish and English and enjoy being the hub that keeps everything moving, this could be exactly the opportunity you've been looking for!
Well, you're in the right place! North Central Public Health District is hiring a Bilingual Administrative Specialist to join our team in The Dalles, Oregon.
Key Details
- Pay: $50,000 - $54,000 per year
- Benefits: Medical, dental, vision, retirement, PTO, and holidays
- Location: Onsite at 419 East 7th Street, The Dalles, OR 97058
- Schedule: Monday through Friday with an hour lunch. 8:00 am - 5:00 pm
North Central Public Health District is the only two-county local health department in Oregon. We serve Wasco and Sherman Counties from our building in The Dalles, and our work covers WIC, immunizations, reproductive health, communicable disease, environmental health, and home visiting. Our vision is to lead and inspire our community in the creation of an equitable, safe, and healthy environment.
We take walk-ins, which makes our front desk the place where a lot of people in these two counties first meet public health. We also work around our staff's lives. People leave to pick their kids up from school, make medical appointments, and get to the things that matter, and we build the schedule so that works.
To learn more, check out our website: https://www.ncphd.org
North Central Public Health District is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive atmosphere for all employees.
Who You Are
You can hold a phone call, address a walk-in client, and help a staff member waiting on fleet keys all at once, and you know which one comes first. When someone asks a question you can't answer, you find out who can, or where they should go. You're comfortable talking with anyone who comes through the door, whatever their age or background, and you can do it in Spanish or English.
Qualifications Include
- Language: Fluent in Spanish and English. You'll check in Spanish-speaking clients and take calls in both languages. A qualified or certified medical interpreter credential earns a higher differential, though we don't require one.
- Experience: Reception or secretarial work where you ran a front desk, a phone system, and a steady stream of the public. Medical office experience is a plus.
- Customer service: Following a question all the way through to an answer, even when the answer is somewhere else.
- Working style: Quick to adjust, comfortable reprioritizing mid-task, and able to keep your footing when the lobby and the phones at the same time.
- Screening: Offers are conditional on a background check and references,
You're the front desk for a two-county health department, so most of the day is phones and people at the window. Some of it is clinic check-ins. A lot of it is community members asking what we offer, what a permit costs, or which community partner to contact for services we don’t provide. About 9 to 12 months in, you'll train as a WIC clerk, which adds responsibility and takes real study.
A Typical Day Will Consist Of
- Answering and routing phone calls, which is the biggest piece of the job.
- Greeting walk-ins and checking clients in for clinic appointments.
- Serving Spanish-speaking clients in their own language, at the desk and on the phone.
- Answering questions about our services and connecting people with the right resource or staff member.
- Handling first-line environmental health questions, like which permit a food cart or restaurant needs, and routing the rest.
- Keeping day-to-day office logistics moving, including fleet vehicle keys and staff requests.
- Training as a WIC clerk after about 9 to 12 months, then supporting WIC appointments and certifications.
- Other duties as assigned.
Salary : $50,000 - $54,000