What are the responsibilities and job description for the Administrative Generalist position at HQ Platinum?
Key Responsibilities
- Scheduling & Coordination: Manage calendars, schedule meetings, prepare agendas, take minutes, and track action items.
- Travel & Expenses: Arrange travel/lodging, process reimbursements, reconcile credit cards and expense reports.
- Office & Vendor Management: Maintain supplies/equipment, handle facility requests, coordinate vendors (cleaning, IT, courier), manage mail and shipping.
- HR Ops Support: Assist with onboarding/offboarding (checklists, equipment, IDs/badges), maintain employee files, update HRIS data, help with company events.
- Finance Support: Process invoices and purchase orders, basic reconciliations, assist with budget tracking.
- Documentation & Communication: Draft/proof internal communications, presentations, SOPs, and maintain shared drives/wikis.
- Data & Reporting: Keep trackers up to date (projects, assets, compliance), generate simple reports/dashboards.
- Compliance & Security: Follow confidentiality, data-protection, and safety procedures; maintain visitor logs and access lists.
- Project Support: Coordinate small initiatives (surveys, office moves, policy rollouts) end-to-end.
- 2 years in administrative/operations roles (startup/SMB experience a plus).
- Excellent organization, attention to detail, and follow-through; ability to juggle multiple priorities.
- Strong verbal and written communication in English; comfortable interacting with executives and vendors.
- Proficiency with Google Workspace or Microsoft 365 (Docs/Sheets/Slides; Outlook/Excel/PowerPoint), calendar tools, and expense platforms (e.g., Concur/Expensify).
- Comfort with collaboration tools (Slack/Teams, Zoom/Meet) and cloud storage.
- Discretion with sensitive information and a customer-service mindset.
- HRIS exposure (Rippling, BambooHR, Workday), ticketing/project tools (Jira/Asana/Notion), basic Excel/Sheets skills (lookups, pivot tables), and event coordination.
- Spanish
- Organization & Time Management
- Service Orientation
- Communication
- Problem Solving
- Ownership
- Adaptability
- Teamwork