What are the responsibilities and job description for the Prior Authorization/Call Center Medical Assistant position at HPW Center for Diabetes?
HPW Center for Diabetes is looking to hire a full-time administrative/call center medical assistant. Experience with prior authorizations a plus. Work week will be 40 hours. We are a fast pace, high volume clinic with multiple locations. We are looking to hire someone who is motivated, has great communication skills, can multi-task, flexible and is highly dependable. Will be cross trained for prn clinical. Certification preferred. Job responsbilities:
- Greeting patients professionally both in person and on the phone
- Quickly answering or properly referring questions and issues
- Prior Authorizations, handling pump, DME paperwork, checking voicemails and faxes.
- Comforting patients by anticipating anxieties and effectively answering questions
- Ability to be adaptable and work well in a fast past enviroment.
Job Qualifications:
- Communication skills to converse clearly over the telephone and in person
- Organization and time management to manage a variety of tasks effectively
- Attention to detail.
- Technological skills, such as using EMR systems to properly document patient information and vitals.
- Experience with Prior Authorizations
- Interpersonal skills to interact positively with patients who may be upset or stressed
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Pay: $14.00 - $18.00 per hour
Expected hours: 40.0 per week
Work Location: In person
Salary : $14 - $18