What are the responsibilities and job description for the Operations Manager position at HPL Apollo?
Company Description
HPL Apollo provides temperature-controlled logistics solutions for global supply chains and time-sensitive cargo. Headquartered in Los Angeles and part of Hellmann Worldwide Logistics, HPL Apollo operates across an extensive global network through air, ocean, and road freight.
The company supports customers in industries such as fresh produce, seafood, proteins, dairy, and pharmaceuticals with cold storage, customs brokerage, distribution, and end-to-end supply chain coordination. HPL Apollo focuses on integrated planning, operational control, and regulatory compliance to help protect product integrity and deliver reliable logistics performance.
Role Description
HPL Apollo is looking for an Operations Manager to lead forwarding and warehouse operations at our LAX branch, one of the company’s key operational hubs in the U.S.
This on-site role is responsible for managing the full shipment lifecycle, overseeing cold-chain warehouse compliance, leading operational teams, and driving KPI performance, reporting, and process improvement.
Key Responsibilities
- Manage the full shipment lifecycle, ensuring accurate documentation, real-time issue resolution, and high service standards.
- Oversee warehouse operations and cold-chain compliance, ensuring proper handling, storage, regulatory adherence,optimized cargo flow, and minimal delays.
- Lead and develop operations and warehouse teams, partnering with HR on hiring, onboarding, and performance management.
- Own KPIs, reporting, and process optimization initiatives to improve efficiency, reduce costs, and proactively address operational risks.
Required Qualifications
- 5 years of experience in freight forwarding, logistics, or supply chain operations.
- Strong working knowledge of air freight operations, including IATA regulations, AWB processing, and airline relationships.
- Proven experience managing or overseeing warehouse operations, including cold-storage environments.
- Solid understanding of U.S. customs processes, import/export documentation, and regulatory compliance for perishable goods.
- Demonstrated leadership experience.
What We Offer
- Competitive base salary, plus performance-based bonus.
- Comprehensive health, dental, and vision benefits.
- Be part of a fast-growing, specialized logistics environment.
- Collaborative, high-performance culture.
- A genuine growth path within the organization.
How to Apply
Apply through LinkedIn Easy Apply or send your resume to nataly.vargas@hplapollo.com