What are the responsibilities and job description for the Housekeeping Supervisor position at HP Hospitality?
Join Our Historic Hospitality Team!
Are you passionate about creating spotless, welcoming environments where guests can relax and experience the charm of a bygone era? Do you take pride in your attention to detail and commitment to cleanliness? Hotel Petersburg is seeking a dedicated Housekeeping Supervisor to be an essential part of our guest experience in historic Petersburg, Virginia.
Imagine preparing rooms that blend historic elegance with modern comfort, ensuring each guest enjoys a pristine environment within our storied walls. As our Housekeeping Supervisor, you'll be the guardian of our hotel's impeccable standards, creating spaces that reflect both our rich heritage and commitment to exceptional hospitality. You won't just be cleaning rooms – you'll be preserving the beauty of a historic landmark while ensuring our guests have a comfortable, memorable stay.
Working at Hotel Petersburg means becoming part of a legacy that spans generations while being part of a close-knit team that values your contribution to maintaining our distinctive character.
Job Summary:
The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department, ensuring that guest rooms and public areas are clean, well-maintained, and meet the hotel's quality standards. This role involves supervising staff, coordinating with other departments, and handling guest requests and concerns related to housekeeping.
Key Responsibilities:
1. Supervision:
- Supervise and coordinate the activities of housekeeping staff.
- Assign tasks, manage staff schedules, and monitor performance.
- Provide training and support to housekeeping staff to maintain high standards of cleanliness.
2. Quality Control:
- Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness and adherence to quality standards.
- Address and resolve any cleanliness or maintenance issues promptly.
3. Guest Service:
- Respond to guest requests and complaints related to housekeeping services.
- Ensure that all guest requests are handled promptly and courteously.
4. Inventory and Supplies:
- Monitor and manage inventory of housekeeping supplies and linens.
- Order and restock supplies as needed and ensure proper storage.
5. Coordination:
- Work closely with other departments, such as front desk and maintenance, to ensure smooth operation and guest satisfaction.
- Report any maintenance issues to the maintenance department.
6. Administrative Duties:
- Prepare and maintain reports related to housekeeping operations, including staff performance and room status.
- onduct regular staff meetings to communicate updates and address concerns.
Qualifications:
- High School Diploma or equivalent; a degree in Hospitality Management or related field is preferred.
- Previous experience in housekeeping, with at least 2 years in a supervisory role.
- Strong organizational, communication, and leadership skills.
- Knowledge of cleaning and sanitation procedures and safety standards.
- Professional appearance and positive attitude
- Reliability and punctuality
- Flexibility to work weekends and holidays as needed
- Appreciation for historic properties and their unique care needs
Physical Requirements:
- Ability to stand, walk, and perform physical tasks for extended periods.
- Capability to lift and carry up to 30 pounds.
Benefits of Joining Our Team:
- Work in a historic setting with unique character and charm
- Supportive, respectful work environment
- Employee discount program
- Opportunities for growth and development
- Be part of preserving a piece of Petersburg's architectural heritage
At Hotel Petersburg, our employees are family. We value your contribution to our guests' experience and are committed to providing a positive work environment where you can thrive.
Hotel Petersburg is an equal opportunity employer committed to diversity in the workplace
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Overnight shift
Ability to Commute:
- Petersburg, VA 23803 (Required)
Ability to Relocate:
- Petersburg, VA 23803: Relocate before starting work (Required)
- Work Location: In person
Job Type: Full-time
Benefits:
- Employee discount
Work Location: In person