What are the responsibilities and job description for the Front Desk Receptionist position at Hoyt Integrative Health?
To apply, please read the information below and fill out the application at this link: https://docs.google.com/forms/d/e/1FAIpQLSf1lKryO-NKzEQ6kC23NRcCDrsRGswyEVMytL3OT2S21iSBDQ/viewform?usp=header
Hoyt Integrative Health is a busy and growing integrative and functional medicine practice founded by Dr. Tracy Hoyt and Kristine Hoyt. Our clinical team takes a natural, holistic, and evidence-based approach to helping patients address the underlying causes of chronic health concerns.
Our patients often tell us that our office is one of the most positive places they visit all week. We work hard to create that experience from the moment they walk through the door. Because we are a small, close-knit team, every employee plays an important role in helping our patients feel welcomed, supported, and cared for.
We are looking for a dependable and outgoing front desk receptionist who genuinely enjoys helping people. The right person will be organized, attentive, positive under pressure, and willing to step in wherever needed.
Responsibilities
- Greet patients warmly and create a welcoming front-office experience
- Answer incoming phone calls and respond to patient questions professionally
- Schedule, confirm, reschedule, and cancel patient appointments
- Check patients in and out of the office
- Collect payments and provide receipts
- Maintain accurate patient information, forms, and records
- Scan, file, organize, and securely handle patient documents
- Communicate appointment instructions and general office information
- Assist patients with supplement purchases and answer basic product questions
- Monitor supplement inventory and help keep displays organized and stocked
- Help maintain a clean, organized, and professional reception area
- Complete daily administrative and closing tasks
- Communicate clearly with providers and other team members
- Assist with additional office needs during busy periods
The Ideal Candidate
- Cares deeply about people and has a strong attitude of service
- Is friendly, upbeat, and comfortable speaking with patients in person and over the phone
- Is dependable, punctual, and able to follow through on responsibilities
- Remains calm and positive when the office becomes busy
- Has strong organizational skills and attention to detail
- Is comfortable multitasking and adjusting priorities throughout the day
- Is competent in computer skills
- Works well independently while also being a supportive team member
- Takes initiative and looks for ways to help without always being asked
- Communicates professionally and protects patient confidentiality
- Has an interest in health, wellness, and proactive self-care
This position is best suited for someone who takes pride in doing their job well and understands that patient care includes more than the clinical visit. A friendly greeting, patient explanation, or willingness to help can make a meaningful difference in someone’s day.
We are looking to hire as soon as possible and are excited to welcome someone who shares our commitment to service, positivity, teamwork, and helping patients improve their health.
Job Type: Part-time
Pay: $19.00 - $25.00 per hour
Work Location: In person
Salary : $19 - $25