What are the responsibilities and job description for the Computer Solutions Technician III position at howardcc?
Create and implement computing solutions for individual users, workgroups and college classrooms. This includes telephones, printers, laptops, tablets, cell phones, and other peripheral equipment. Research new applications and solutions to ensure secure computing at the endpoints. Install new hardware and software. Diagnose and correct technology problems in faculty and staff areas, remote laptops, classrooms, event setup, AV equipment, and conference rooms. Repair equipment and resolve software problems. Maintain network connectivity for all office, classroom and remote equipment. Create and update images and software deployments. Assist as necessary both the Network and Server Groups. Act as the on campus subject matter expert for the college’s telecommunications equipment and services, classroom and remote systems. Assist with the technical aspect for EOP functions.