What are the responsibilities and job description for the Computer Solutions Technician III position at howardcc?
Create and implement desktop solutions for individual users, workgroups and college wide as necessary. Research new applications and solutions to insure secure computing at the end-points. Install new desktop hardware and software. Diagnose and correct desktop problems in remote laptops, classrooms, event setup, AV equipment’s, and conference room. Desktop is defined as all classroom and remote system, and peripherals. Repair equipment and resolve any and all desktop software problems. Maintain network connectivity for all classroom and remote equipment. Create and update desktop images as needed. Assist as necessary both the Network and Server Groups. Act as the on campus subject matter expert for classroom and remote systems.