Quality Advisor, Days, Quality Management

With over 150 years of caring for our community and each other in the Washington DC area, Howard University Hospital has a world-renowned reputation for high-quality, patient-centric care. Howard University Hospital is the nation’s only teaching hospital located on the campus of a Historically Black University and has created a superior learning environment, with groundbreaking research and positive patient outcomes.

Howard University Hospital seeks to hire a Quality Advisor in the Quality Management department, who will embrace our rich and historic tradition of excellence.

As a Quality Advisor, you will:

• Utilize a high-touch model to provide customer service, area-specific guidance, and consultation to ensure continuous accreditation and regulatory readiness for departments/service-lines regarding state, federal, and local regulatory requirements. Provide education and awareness of Sentinel Events/ alerts from accrediting and regulatory agencies.
• Monitor the accreditation and regulatory readiness status, performance improvement processes, and outcomes in accordance with internal and external targets/benchmarks and collaborate with department/service line leaders to improve identified opportunities in accordance to Lean Six Sigma principles.
• Effectively lead projects and project teams and facilitate focused quality and performance improvement efforts in accordance with Lean Six Sigma principles to ensure timely and fiscally sound, improvement projects. Promote transparency through retrospective and prospective analyses of performance trends that inform stakeholders of potential opportunities for improvement.
• Manage the team of Quality Analysts to include training, coaching, and completing performance evaluations and provide feedback, and counsels as required.
• Coordinate/support peer review and professional practice-related efforts in accordance with the entity infrastructure.
• Support/monitor action plans associated with HUH-AHC incident management activities/tasks.
• Assumes other duties and responsibilities that are related and appropriate to the position and area.
• The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all-inclusive.

Qualifications include:

• Bachelor of Science or Arts degree
  • Formal education in healthcare and/or sciences in lieu of degree will also be accepted
• Master’s Degree or higher preferred
• Minimum of two years of supervisory and/or management experience.
• Minimum of one year of quality and/or performance improvement experience.
• Must be licensed or eligible to be licensed to practice in the District of Columbia, if clinical (i.e. RN, BSN, MD, RT, etc.) (Application for license must be completed within 30 days of employment.)
• Six Sigma Green Belt or higher-must be obtained within 12 months of employment
• CPHQ must be obtained within 18 months of hire
• Strong knowledge of clinical operations and relationship management in a healthcare setting
• Three (3) years of clinical experience in the healthcare industry preferred
• Project management experience in the healthcare industry preferred
• Proficiency with Companion by Mini-Tab preferred
• Experience with data analytics a plus

Position Details:

• Job Type/FTE: Full-time (1.0 FTE)
• Shift: Days
• Work Location: Washington, DC
• Unit/Department: Quality Management
• CBA Code: Non-union
• Pay Range: $32.44 - $51.91 hourly
  • Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.