What are the responsibilities and job description for the Front Desk Receptionist position at Howard Johnson Hotel?
Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. This role is essential in creating a welcoming environment for our clients and visitors while providing administrative support to ensure smooth operations. The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to multitask effectively in a fast-paced environment.
Responsibilities
- Greet and assist clients and visitors upon arrival, ensuring a positive first impression.
- Answer phone calls promptly, demonstrating exceptional phone etiquette while directing inquiries to the appropriate personnel.
- Manage scheduling and calendar management for appointments, ensuring efficient use of time and resources.
- Perform clerical duties including data entry, filing, and maintaining organized office records.
- Handle incoming and outgoing correspondence, including emails and packages.
- Assist with office management tasks to maintain a clean and organized front desk area.
- Provide customer service support by addressing client inquiries and resolving issues as they arise.
- Act as a personal assistant to management as needed, supporting various administrative tasks.
Skills
- Strong clerical skills with attention to detail in all tasks.
- Proficient in office management practices and procedures.
- Excellent phone etiquette with the ability to communicate clearly and professionally.
- Experience in customer service, demonstrating patience and problem-solving abilities.
- Competent in data entry with accuracy in handling information.
- Familiarity with calendar management tools and scheduling software.
- High level of computer literacy, including proficiency in Microsoft Office Suite or similar applications.
- Previous experience in a front desk or receptionist role is preferred but not required.
Join us as we strive to provide exceptional service while fostering a supportive work environment!
Job Types: Full-time, Part-time
Pay: $14.00 - $17.00 per hour
Benefits:
- Health insurance
Work Location: In person
Salary : $14 - $17