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Administrative Support Technician III-Recreation & Parks

Howard County Government
Howard County Government Salary
Columbia, MD Full Time
POSTED ON 8/1/2026
AVAILABLE BEFORE 8/30/2026
Position Summary/Class Description

Howard County:

Conveniently located in the heart of central Maryland between Baltimore and Washington, Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community.

Howard County Government

Howard County Government is a leader in innovation, sustainability, and consistently ranked as one of the best places to live and work in the country. In 2025, Howard County Government received a record-breaking 83 Achievement Awards from the National Association of Counties (NACo) – the highest number of annual NACo awards achieved in the history of the State of Maryland, and the highest number of awards out of any county in the State of Maryland which received a collective 136 awards. NACo is the leading organization representing county-level government operations. These awards recognize innovative and transformative programs that provide new services for county residents, improve existing programs, upgrade working conditions, and enhance citizen participation and public policymaking.

What are we looking for?

We are looking for outstanding individuals to join our team and contribute to excellence in Howard County operations.

What you'll like most about working at Howard County Government:

  • We are committed to workplace excellence in every area of County government.
  • We have a highly talented, diverse, and inclusive workplace. Your input will not only be heard, but it will be encouraged!
  • We offer competitive compensation and great benefits including medical, retirement, and wellness programs.
  • As a member of the Howard County Government team, you'll be helping drive our culture and directly impact what makes us an amazing place to work.

Position Summary

Provides advanced technical level administrative support for the Community Recreation Division and Natural and Historic Resources Division in the fields of office management, accounting, records management, and customer service. This position works independently, plans and organizes own workload and resources. Provides front desk reception and general clerical and administrative support.

Starting Salary Hiring Range

$22.20 - $24.29

$46,169 - $50,518

*This is the anticipated starting salary range for this position. Please note that the final salary will be determined by the Office of Human Resources, commensurate with experience and aligned to ensure internal equity with similarly situated roles.*

Class Description

Performs advanced technical level administrative support work, which may include supervisory responsibility, under general supervision from an administrative or technical superior. Work typically involves performing responsible clerical and secretarial work essential to the successful operation of a specialized function. Work may also include supervision of data entry staff and coordination and work scheduling of the data entry function. Work at this level may also include independent responsibility for a moderately complex clerical process.

  • This is a Classified position, meaning that it is a part of the Howard County Classified Service upon completion of a probationary period of at least six (6) months.*
  • Please note that this position falls within a collective bargaining unit and is represented by AFSCME Local 3085, Local 3888, or Local 1810.*

General Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Work and cooperate with co-workers and supervisors at all levels.
  • Learn and perform all essential job functions accurately.
  • Work independently under general supervision.
  • Perform other related duties as assigned.
  • This position may be deemed essential in an emergency at the discretion of the director.

Customer Service And Public Interaction

  • Answer questions from the general public regarding Community Recreation and Natural & Historic Resources programs.
  • Act as a point of contact for internal and external customers.
  • Field inquiries about part-time employment, schedules, rosters, and program information.
  • Provide information and retrieve data using the ActiveNet registration system.
  • Make phone calls to program participants regarding cancellations or changes.
  • Assist with occasional event check-in services.
  • Cross-train with clerical staff to maintain strong customer service.

Administrative And Office Operations

  • Perform word processing, spreadsheet creation, data entry, and Access database maintenance.
  • Prepare correspondence, reports, charts, letters, database queries
  • Prepare memorandums, training documents, and other official documents.
  • Prepare professional service contracts and permits.
  • Generate photo ID badges for contingent staff.
  • Handle electronic processes through the County’s SNAP system.
  • Prepare monthly superintendent/senior manager reports.
  • Compiles data for seasonal reports.
  • Attend meetings and transcribe minutes
  • Arrange virtual and in-person meeting logistics.
  • Reserve conference rooms through ActiveNet.
  • Scan monthly PDQ statements for division staff.
  • Maintain division central filing system and monitor organization of T Drive.
  • Maintain inventory of office supplies.
  • Perform filing functions.

Financial And SAP Responsibilities

  • Submit invoices for payment; review and code invoices for SAP.
  • Serve as SAP representative for Community Recreation and backup SAP approver.
  • Research and verify PDQ statements and record them into SAP.
  • Provide SAP support to Division Managers.
  • Receive deposits and track funds for Restitution, Natural Resources, and Forestry revenues.
  • Compile materials/data for cost-to-complete and budget processes.

Contracts And Compliance

  • Maintain professional services contract status and insurance certificates; alert staff of expirations.
  • Maintain Community Recreation contractor spreadsheet.
  • Monitor and ensure concussion protocol compliance with registration team.
  • Division designee for Employee Inventory Checklists.

Personnel And Background Checks

  • Perform background check duties including fingerprinting and assisting with CPS checks.
  • Assist with divisional payroll in UKG.
  • Assist with full-time hiring processes (contact candidates, prepare packets, support interviews).
  • Maintain division leave charts for coverage.
  • Maintain Natural Resources Leave Calendar in Outlook.

Communications, Marketing And Outreach

  • Oversee divisional mailing operations, direct mail efforts
  • Oversee contact lists, and Constant Contact promotional work.
  • Review and edit outgoing documents for format and compliance with Marketing Committee procedures.
  • Create and revise organization charts.
  • Process electronic surveys for the divisions.

Department And Inter-Departmental Coordination

  • Serve as liaison with Personnel, Warehousing & Purchasing, Accounts Payable, and Registration.
  • Maintain employee inventory and maximum payment limits.
  • Support “Tell HoCo” Functions for the Division.
  • Serve on committees as assigned.
  • Participate in special departmental projects.
  • Division representative in matters related to CAPRA.

Sustainability

  • Identify and apply good sustainability practices in all aspects of department operations.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Minimum Required Education/Experience

Requires a high school diploma or GED and four (4) years of related experience or equivalent combination of education and experience.

Required Certifications, Licenses, And Registrations

  • Obtain Notary Public within first year of employment.
  • Obtain Fingerprint Training certification within first six months of employment.

Preferred Education, Knowledge, Skills And Abilities

  • Proficient in public relations skills, accounting procedures and effective data entry abilities.
  • Competent knowledge of Word, Excel, and ActiveNet registration software.

Physical Demands And Work Environment

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Language Skills

LANGUAGE SKILLS, MATHEMATICAL SKILLS AND REASONING ABILITY:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Additional Information

TO APPLY: You must complete an employment application online to be considered for this recruitment. Resumes cannot be substituted for completion of the job application work history. No paper applications will be accepted.

Selected candidates may be subject to drug screening, background screening, and reference checks.

At time of application, please submit a copy of any college degree, coursework, licenses, or certifications that you have referenced on your application. Applicants who have education obtained outside of the U.S. may need to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services (http://www.naces.org) or World Education Services: International Credential Evaluation (https://www.wes.org/).

Howard County Government is not sponsoring employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986.

Howard County is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The County prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Office of Human Resources directly at HiringPreference@howardcountymd.gov. Requests for accommodations should not be attached to the application.

The following is a summary of the benefits available to Howard County employees who hold full-time benefit-eligible positions. Employees in positions covered by a bargaining agreement should consult their union contract for other specific benefits. Additional details are also available in the Employee Manual and in summary plan descriptions which are available in the Office of Human Resources or at https://www.howardcountymd.gov/human-resources/benefit-plans.

FLEXIBLE BENEFITS PLAN: Under the County's flexible benefits plan called CountyFlex, employees may elect to enroll in medical insurance plans, dental insurance plans, optional life insurance, dependent life insurance, and healthcare and dependent care flexible spending accounts. Employee contributions to these benefits are made on a pre-tax basis. Information concerning enrollment options, plan rates and a benefits comparison chart are available in the Office of Human Resources.

GROUP TERM LIFE INSURANCE: Employees receive a group term life insurance benefit equal to 2 times their annual salary at no cost. Accidental death and dismemberment coverage is included. The County pays the entire cost for this benefit. Employees may purchase additional coverage under the CountyFlex benefits plan.

PAID LEAVE BENEFITS: Annual and Disability Leaves are accrued over 24 pay periods each year. Personal leave is credited on January 1st each year. Use of Annual, Disability and/or Personal Leave requires supervisory approval.

ANNUAL LEAVE: During the first 5 years of employment, employees accrue the equivalent of 13 days per year. From years 6 through 10, the accrual is the equivalent of 16 days per year. From years 11 through 20, the accrual is the equivalent of 19 days per year. From year 21 on, the accrual is the equivalent of 21 days per year. Annual leave may not be used during the first 6 months of employment. A maximum of 40 days may be carried over from one fiscal year to the next.

DISABILITY LEAVE: Employees accrue the equivalent of 1 day per month (12 days per year). There is no maximum accrual. This leave may be used for the disabling illness/injury of the employee, spouse or minor child or for a serious medical condition approved under F.M.L.A. Absences of over 3 days must be substantiated by a physician's certificate.

PERSONAL LEAVE: Employees receive 6 personal leave days each calendar year to be taken during the calendar year. Employees hired after April 30th receive 4 days of personal leave that year; those hired after August 31st receive 2 days; and those hired after November 30th receive no personal leave for that year. Personal leave may not be carried over.

HOLIDAYS: Employees are paid for the following holidays: New Year's Day; Martin Luther King Day; President's Day; Good Friday; Memorial Day; Juneteenth; Independence Day; Labor Day; Columbus Day; Veteran's Day; Thanksgiving Day; Friday after Thanksgiving Day; Christmas Day.

OTHER PAID LEAVE: Other paid leave will be granted for approved jury duty, military leave, bereavement leave and official leave. Unpaid leave will be granted in accordance with the Family and Medical Leave Act.

RETIREMENT: Howard County sponsors a defined benefit plan for its employees. participation in the plan is mandatory. Employees are required to make contributions to the plan, which are taken on a pre-tax basis. Contribution rates are dependent upon the plan in which the employee participates (general plan, or police and fire plan). The County contributes an additional percentage sufficient to ensure that each plan is adequately funded. Complete details are available in the summary plan descriptions which are available in the Office of Human Resources.Howard County Retirement Plan: Employees contribute 3% of salary to the plan. Sheriff Deputies hired after 7/1/2021 contribute 8.5% of salary to the plan. All eligible Corrections Employees must enroll in the Corrections Employees Enhanced Benefit and must contribute 8.5% of salary to the plan.Howard County Police and Fire Employees' Retirement Plan: Sworn police officers and career firefighters must participate in this plan. Police employees contribute 11.6% of salary and Fire employees contribute 7.7% of salary to the plan.

SOCIAL SECURITY: Participation is mandatory. Employees contribute at the current established rate.

457(b) DEFERRED COMPENSATION PLAN: Employees are eligible to participate in an IRS 457(b) deferred compensation program. This plan allows employees to defer a portion of their income on a pre-tax basis. Contributions are invested at the employee's direction on a tax deferred basis.

EMPLOYEE ASSISTANCE PROGRAM: Employees experiencing problems that affect their personal lives and job performance may take advantage of confidential assessment and referral services.

EDUCATIONAL ASSISTANCE: Employees may apply for reimbursement for tuition costs after completion of 6 months of employment. Prior course approval is required. The maximum annual reimbursement is $2500 contingent upon County funding.

PAID PARENTAL LEAVE: Employees who have worked for the county for at least twelve (12) months are eligible for twelve (12) weeks of paid parental leave in connection with the qualifying birth of a child, or the placement of a child with an employee for adoption or foster care. Leave must be used within the 12 months following the birth or placement.

LONG TERM DISABILITY BENEFITS: Employees who have completed 6 months of service are enrolled in the LTD plan. After 6 months of disability, plan may pay 60% of base monthly pay up to $2500 per month. The County pays the entire cost of this benefit.

DISABILITY LEAVE BANK: Employees have established a Disability Leave Bank to which employees may donate disability leave in order to be eligible to receive salary and benefit protection when they are absent due to a serious disabling illness or injury and have exhausted all accrued leave. Employees are eligible to join the Bank after having completed 1 year of employment. Administration of the Bank, including the review and approval of claims for grants of time, is handled in accordance with the Bank's Rules and Regulations which are available in the Office of Human Resources.

VOLUNTARY BENEFIT OPTIONS: Employees may elect to enroll in long term care insurance, critical illness insurance, short term disability income protection, and universal life insurance.

CREDIT UNION: Employees may participate in the Tower Federal Credit Union through payroll deductions. Loans are also available to qualified applicants.

01

Your application, which includes any associated supplemental questions, must be complete at the time of submission and must clearly articulate the required work experience relevant to the position for which you are applying. The submitted electronic document must outline accurate dates to include (month and year) in association with each work history entry. Vague descriptions of experience will not be considered. Please include all pertinent experience in your application to include, full or part time, volunteer, military, acting capacity, or any other such work history that is applicable to the position for which you wish to be considered. Descriptions of duties that state "see resume" will negatively impact your candidacy as resumes cannot be substituted in lieu of a completed application. Applicants will not be contacted for clarification or additional information. I have read and understand the language outlined above.

  • Yes
  • No

02

Are you willing to accept a salary offer within the salary hiring range commensurate with applicable experience/qualifications? $46,169 - $50,518/yearly

  • Yes, I am willing to accept the starting salary hiring range.
  • No, I am not willing to accept the starting salary hiring range.

03

Do you possess a high school diploma or GED and four (4) years of experience in providing technical level administrative support or an equivalent combination of education and experience?

  • Yes
  • No

04

If you possess four (4) years of experience in providing technical level administrative support or an equivalent combination of education and experience, please explain where you acquired this experience including your employer, position title, dates of employment, and position responsibilities. Be advised that "See Resume" is not an adequate response.

05

Are you proficient in public relations, accounting procedures, and data entry?

  • Yes
  • No

06

If you are proficient in public relations, accounting procedures, and data entry, please explain where you acquired this experience including your employer, position title, dates of employment, and position responsibilities. Be advised that "See Resume" is not an adequate response.

07

Which of the following best describes your level of proficiency with ActiveNet?

  • Beginner
  • Intermediate
  • Advanced
  • None

08

Which of the following best describes your level of proficiency with Microsoft Office?

  • Beginner: Can create and edit basic documents, enter data, and use simple formatting.
  • Intermediate:Can format complex layouts, use formulas/functions (e.g. VLOOKUP, pivot tables), and build presentations with transitions.
  • Advanced: Can create macros, complex data models, advanced animations, and master templates
  • None

09

Do you possess experience preparing professional service contracts and permits?

  • Yes
  • No

10

If you possess experience preparing professional service contracts and permits, please explain where you acquired this experience including your employer, position title, dates of employment, and position responsibilities. Be advised that "See Resume" is not an adequate response.

11

Do you possess experience working in or a similar financial management system?

  • Yes
  • No

12

If you possess experience working in or a similar financial management system, please explain where you acquired this experience including your employer, position title, dates of employment, position responsibilities. Be advised that "See Resume" is not an adequate response.

13

Please check those that apply.

  • Notary Public
  • Fingerprinting Training Certification

14

Do you possess experience serving on a committee or board?

  • Yes
  • No

15

If you possess experience serving on a committee or board, please explain where you acquired this experience including your employer, position title, dates of employment, and position responsibilities. Be advised that "See Resume" is not an adequate response.

  • Yes
  • No

16

I understand I am responsible for maintaining the accuracy of my contact information, including my street address, my e-mail address, and my contact telephone numbers. My failure to maintain accurate contact information may result in my not receiving information regarding this job announcement and/or may result in my not being further considered for this employment opportunity. To update this information visit www.governmentjobs.com, click on the "career seekers" link, and follow the prompts.

  • I have read and understand the language outlined above.

17

I certify that the information submitted in this application is true and correct to the best of my knowledge. I understand that providing false, erroneous, and/or misleading information may result in elimination from the hiring process and termination of employment if hired.

  • I have read and understand the language outlined above.
  • Required Question

Salary : $46,169 - $50,518

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