Banquets Houseperson

JOB SUMMARY 

The Banquets Houseperson plays a critical behind-the-scenes role in creating seamless, professional event experiences. This position is responsible for the setup, breakdown, and maintenance of all banquet and meeting rooms according to event specifications. Ideal candidates are detail-oriented, team-focused, and physically capable of working in a fast-paced environment. This role is critical to maintaining the luxury standard and reputation of The Houstonian Hotel, Club & Spa while upholding the highest levels of discretion and professionalism.

ESSENTIAL JOB FUNCTIONS

•    Set up banquet rooms according to event orders (tables, chairs, linens, staging, dance floors, etc.).
•    Ensure all required equipment is clean, functional, and safely arranged.
•    Remove and store items post-event, returning spaces to original condition.
•    Adhere to all department and The Houstonian Hotel Club and Spa policies and procedures. 
•    Return leftover food to kitchen following proper handling procedures. 
•    Ensure the proper handling and cleaning of all equipment, china, glass, and silver. 
•    Keep banquet and storage areas neat, organized, and free of hazards.
•    Monitor and report any equipment damage or safety concerns.
•    Assist with cleaning floors, walls, and surfaces as needed.
•    Respond quickly and efficiently to last-minute changes or requests during events.
•    Support servers and bartenders as needed (e.g., refilling water stations, moving items).
•    Maintain a professional and courteous demeanor with guests and coworkers.
•    Assist with tracking and organizing banquet supplies and equipment.
•    Communicate clearly with the Banquet Captain and Event Manager on setup needs.
•    Other duties as assigned.
 

KNOWLEDGE AND SKILLS
 
•    High School Diploma or equivalent.
•    Previous banquet, hospitality, or event setup experience preferred
•    Team-oriented attitude and willingness to take direction.
•    Hours required: Scheduled days and hours vary based on departmental needs.

LICENSES AND/OR CERTIFICATIONS 
•    Must have a TABC certificate and Food Handlers Certification.

PHYSICAL JOB REQUIREMENTS

Must be able to meet the following minimum physical requirements for at least an eight-hour shift:

•    Physical Stamina: Frequent standing, walking, climbing of ladders and stairs, kneeling, reaching overhead, lifting and carrying various objects weighing up to 50 lbs. With another team member push or pull loaded carts weighing 600 lbs. Must be able to communicate effectively. Must be able to perform all activities in a professional manner. Must be able to see and read printed matter with or without vision aids.

•    Hearing / Speech: Must be able to effectively engage in one-on-one communication with guests, members, and customers and use a 2-way radio to communicate clearly and accurately with co-workers.

•    Vision: Must be able to accurately read instructions, reports, and log sheets. Must be able to work with computers and PDAs in varying light conditions.

•    Literacy: Must be able to analyze and process written information from a variety of sources and effectively communicate content of reports.

•    Chemicals/Agents: Must be able to work safely with chemicals according to SDS sheets and all applicable laws, codes and regulatory requirements.