Administrative Assistant, Vet Clinic

This Administrative Assistant position provides administrative support across a range of fiscal, operational, and compliance-focused functions. Essential functions include medical data entry, regulatory compliance, departmental communications, inventory and equipment management, biological sample shipment, among others.  

Our Mission: Houston Zoo connects communities with animals, inspiring action to save wildlife.

Our Vision: Houston Zoo will be a leader in the global movement to save wildlife.

Job Duties and Responsibilities: 

• Performs accurate and timely medical data entry including but not limited to laboratory results, anesthetic events, consultant reports, contraception details, and vaccine information.  

• Responsible for inventory management including inventory checks, purchasing, receiving and distribution of orders, expired drugs and dry goods upkeep and compliance, and backordered item tracking; must develop a strong working knowledge of the Zoo’s purchasing system and policies. 

• Assures timely invoice payment through invoice review, accurate coding, and itemization from vendors, external labs, and specialists. Coordinates with the accounting department for services rendered. Maintains detailed records of invoices, purchase orders, and packing slips.  

• Builds and maintains trusted relationships with existing and prospective vendors and service technicians. Coordinates service, negotiates purchases of equipment and related service agreements.  

• Assists in upkeep and oversight of master spreadsheets for veterinary clinic equipment and building maintenance needs related to preventative maintenance, repair and/or replacement, and work order tracking. 

• Supports department budget monitoring; prepares accurate reports related to expenditures for review including conservation projects, laboratory and shipping costs, reserve funds, and medication or case specific costs. May assist in budget planning. 

• Supports coordination and performance of onboarding for incoming students, interns, residents, and guests/visitors. 

• Assists in upkeep of veterinary clinic employee health records including emergency protocol and contact information; notifies staff of upcoming deadlines to support departmental safety and regulatory adherence. 

• Prepares required documents for animal transfer to and from institutions including assuring state and legal requirements are met, appropriate permits are obtained, and sharing medical records as directed by veterinarians. 

• Compiles medical and/or fiscal data for use in a variety of reports, surveys, inventories, and studies. 

• Contacts reference laboratories assure proper completion of submission forms and maintain log of specimens sent from zoo.   

• Supports Administrative Associate II in coordination of department drills for venomous snake bite, animal escape, weather emergency, and hazard evacuation. Work with department staff for protocol updates and revisions.  

• Supports department readiness for ride outs and emergency response through inventory tracking, acquisition, and maintenance. Assists in review of department specific emergency plans and protocols. 

• Maintains department and regulatory safety standards including updating SDS inventory, chemical labels, and coordination of sharps, biohazard and chemical disposal. May serve on Safety Council Committee or be asked to attend Safety Council meetings. 

• Assists the Director of Animal Health and staff veterinarians with proper standard and controlled drug inventory, ordering, regulatory compliance, and disposal. Ensures DEA licenses are up to date; is aware of and follows DEA and Texas Animal Health Commission regulatory guidelines. Performs disposition and/or coordinates disposal of animal carcasses for animal care departments; ensures proper permissions and required vendor forms are documented.  

• Maintains standards and regulations of AZA, AAZV, USDA, OSHA, DEA, Texas Department of State Health, Texas Animal Health Commission, and other regulatory agencies and associations as they apply to zoological institutions and veterinary programs/facilities. Ensures inspection readiness through proper documentation; may provide support during active inspections. 

• Assures proper completion of lab submission forms, maintains log of specimen submissions, and assists in deliveries of samples to local laboratories. 

• Performs biological sample shipments requiring knowledge of safe and legal handling including certification as required by law. 

• Organizes systems and processes for offices, data entry, and communication. Contributes to overall sustainable practices for the veterinary clinic. 

• Performs routine administrative duties such as file management, all aspects of meeting management, preparing documents, interfacing with staff, vendors, and visitors, office supply orders, and answering the main line for the department.  

• Participates in ZRA as a member; may attend ZRA or other associated professional development conferences. 

• Supports Zoo fundraising and development efforts through coordination, support, and participation in tours and donor events. 

• May represent the Houston Zoo in media requests, which may include, but is not limited to, audio, visual film, social, and written media. 

• Contributes to saving animals in the wild through reduction of waste, water and energy use and inspiring guests and staff to take wildlife protecting actions.
• Contributes to other operational priorities as needed.    

Education and Experience:

• Bachelor’s degree (BA/BS) from four-year college or university; or equivalent combination of education and experience. 

• Minimum of one year of related experience and/or training within a veterinary or medical setting.  

ABOUT HOUSTON ZOO

The Houston Zoo is made up of many moving parts with over 6,000 permanent residents (our animals) for whom we provide housing, meals, medical care and, yes, even education! There are over 2 million guests each year who come to experience our incredible variety of animals and ecosystems, as well as attend special private and public events and entertainment. Our dedicated staff works around the clock to ensure that the Zoo is always running smoothly for the safety and well-being of our residents and guests. We strive to ensure the protection of all the counterparts of the animals we have at the Zoo and in the wild. 

Join the Houston Zoo and become a part of an organization that is focused on the preservation of wildlife and their habitats by combining conservation with education and the promotion of sustainable livelihoods in the local communities.  Houston Zoo is an Equal Opportunity Employer.

Disclaimer 

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as a complete inventory of all responsibilities, duties and skills required for the position.     This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.    Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at-will basis.  

Benefits  
Full-time, regular positions are offered the following benefits.

• Medical and Prescription Drug
• Vision 
• Dental 
• Basic Life AD&D (100% Employer Paid) 
• Short Term Disability (100% Employer Paid) 
• Long Term Disability (100% Employer Paid) 
• Supplemental Life 
• Flexible Spending Account / Health Savings Account
• 401k, with employer match

Full-time and Part-Time, regular positions are offered the following additional benefits. 

• Free Zoo Membership 
• Free Guest Passes 
• Discounts on Food, Merchandise, Attractions, Admission and Programs 
• Free parking    

Houston Zoo is an Equal Opportunity Employer    

We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.