What are the responsibilities and job description for the FT Admissions Patient Care Manager (RN) position at Houston Hospice?
Houston Hospice believes that the most valuable resource to an organization is it’s Employees. Founded in 1980, we are the oldest, largest, independent non-profit hospice in the Greater Houston area. It is our mission to provide uncompromising, compassionate, end-of-life care to patients of all ages and their families. Serving 13 counties that surround the Houston area, we are committed to being the highest quality hospice provider wherever we serve.
At Houston Hospice, we focus on caring, not curing. We take a team approach to care that includes physicians, nurses, social workers, chaplains, hospice aides, volunteers, and bereavement counselors. We provide hospice service wherever patients and families need us: in their home, in a long-term care facility, or in our inpatient care unit that is based in the Texas Medical Center. Our team of doctors and nurses specialize in managing pain and symptoms that are unique to life-limiting illnesses.
Summary:
The Admissions Pt. Care Manager plays an important role in helping patients and families begin their hospice journey with comfort and confidence. This position oversees and coordinates everything related to referral intake and the admissions process, making sure each person who reaches out to us receives timely, compassionate, and seamless support.
In this role, the manager guides the intake and admissions team, helping them stay organized, responsive, and aligned with both regulatory standards and the organization’s processes. They work closely with referral partners, clinical teams, and leadership to keep communication clear and consistent, ensuring that all patients and their families receive the education/services needed.
At its heart, this role is about opening the door to compassionate care. By ensuring that people in need can access hospice services quickly and smoothly, the Admissions Pt. Care Manager helps uphold the organization’s mission and makes a meaningful difference in the lives of those we serve.
Qualifications:
- RN license required, BSN preferred
- Five years’ minimum management experience. Admissions and/or intake experience required. Hospice/palliative care experience preferred
- Excellent organizational and multi-tasking skills
- Effective interpersonal skill
- Must possess a clear and concise understanding of admissions and intake processes
- Excellent communication skills, both oral and written
- Ability to travel to multiple work locations or patient locations as needed during the workday
- Knowledgeable in applicable Federal/State laws governing home health and hospice licensure
- The ability to cope with family emotional stress and tolerance of individual lifestyles
- Good communication skills, both oral and written
- Computer skills, including Excel, Word, PowerPoint, and other applicable software
- Understanding of hospice philosophy of care
- Must have reliable vehicles, a valid Texas driver’s license, and liability insurance
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Benefits:
Health Insurance, Vacation & Paid Time Off, 401K Plan