What are the responsibilities and job description for the Assistant Club Manager (Texas City) position at Houston Fitness Partners?
Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers with over 2,000 clubs and growing! Its mission is to provide a high-quality experience in a welcoming, non-intimidating environment called the “Judgment Free Zone.”
Houston Fitness Partners is a leading independently owned franchisee of Planet Fitness. You’ll be joining a team that values:
· People-we genuinely care about our team members
· Fun- we enjoy the work
· Honesty- we lead with integrity
· Accountability- we own the outcome
· Drive- we take initiative
Characteristics that will make you the perfect fit for our Assistant Club Manager:
Essential Duties & Responsibilities:
- Assist in recruiting, hiring, training, and developing a high performing staff consisting of Member Service Representatives, Overnight Member Services Representatives, and Fitness Instructor.
- Lead by example and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follow superior customer service guidelines.
- Resolve member concerns in a fair and equitable manner.
- Assist with staff management and provide support to Club Manager with reporting, inventory, and other assigned duties as needed.
- Assist in administering and enforcing company policies and procedures with staff and members.
- Involved in all front desk related activities including answering phones in a friendly manner, assisting members with a variety of tasks, checking in members, new member sign-up. Touring perspective. Facilitate all member requests, issues, and questions.
- Ensure prompt opening/closing of gym following proper protocols.
- Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.
- Ensure safety of employees, members, and club property.
- Determine and communicate equipment repair in a timely manner.
Minimum Skills:
- Superior customer service skills, preferably in the fitness industry.
- Previous work experience at Planet Fitness is a plus.
- Exceptional leadership, diplomacy and listening skills.
- Basic computer proficiency (Microsoft Office).
- Strong problem resolution skills, hardworking, enthusiastic, and energetic!
Minimum Qualifications:
- Must be 18 years of age or older.
- High school diploma/GED equivalent preferred.
- Ability to pass a background check.
- Willing to become CPR/AED Certified prior to gaining employment and maintain your certification while employed.
Physical Demands of the Club Manager:
- Continual standing and walking throughout the club to accomplish tasks during shift.
- Ability to work 3rd shift (overnight) alone, in the event overnight staff is unavailable
- Must be able to lift up to 50 pounds.
- Will encounter toxic chemicals during shift.
- Frequent cleaning and sanitizing of equipment and facilities.
- Some bending, twisting, and reaching are required to accomplish tasks.
Benefits of Joining Our Team:
- Medical, Dental, and Vision Insurance for Full-time staff (work a minimum of 30 hours per week) after 6 months of employment.
- 401(k) plan eligible after 12 months of employment.
- 10 days of Paid Time Off (PTO) after 6 months of employment.
- Free PF Black Card gym membership.
- Opportunities for growth.
Job Type: Full-time
Pay: $17.65 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Ability to Relocate:
- Texas City, TX 77590: Relocate before starting work (Required)
Work Location: In person
Salary : $18