What are the responsibilities and job description for the Surgical Coordinator FULL TIME (KAM) position at Houston Eye Associates?
LOCATION: 5211 FM 2920 #102 5211 Spring, TX 77388 Some travel with doctor to nearby Woodlands location twice a week.
POSITION SUMMARY
Contributes to the organization by assisting the physician and administration in keeping the medical practice running smoothly and efficiently. Must be well organized and have the ability to work in a team-oriented environment, communicate effectively with patients, physicians and other staff members. This position requires the ability to demonstrate composure and function efficiently while performing multiple tasks. Good communication, interpersonal and computer skills are essential with flexibility in work assignments. May cross-train for diagnostics.
ESSENTIAL DUTIES & RESPONSIBILITIES
Triage incoming calls, review all phone message and return calls in a timely manner.
Scheduling surgeries and preparing all pertinent paperwork for surgeries by following all established surgery processes.
Handling patients' related issues including but not limited to, scheduling, appointments, insurance verification and authorizations.
Timely follow up on recommendations for patients' seen by on-call physician.
Managing physician appointment calendar, emails and other correspondence.
Responsible for front desk management while in clinic, including greeting patients, checking in and out, balancing collections, close out batches and reviewing appointment charges status reports at the end of each day.
If applicable, scheduling, billing and following up on physicians' inpatient hospital visits.
Preparing letters to referring physicians, insurance companies, etc.
Special projects as requested by immediate supervisor, physician or administration.
Scribe for physician when needed and perform diagnostic testing as needed.
Qualifications/ Skills Requirements
Preferred: Training in business office activities (required); two years medical office experience (preferred) with knowledge of managed-care issues: Medicare, Medicaid, and 3rd-party payers; basic knowledge of medical terminology (specifically ophthalmologic).
Preferred: Basic knowledge of accounting procedures with strong knowledge/skills in computers.
We Proudly Offer:
- Continuing Education including JCAHPO & ABOC
- Holidays & Paid Time Off
- Bereavement Leave
- Superior Benefits Package:
- Medical
- Dental
- 401(K)
- Free Life Insurance & LTD
- Eye Care Benefits & Optical Discounts
Equal Opportunity Employer M/F/H/V
Qualifications:
COMPETENCIES
EDUCATION High School Diploma or GED equivalent.
CERTIFICATIONS & LICENSES N/A
EXPERIENCE Preferred: Training in business office activities (required); two years medical office experience (preferred) with knowledge of managed-care issues. Bilingual Spanish a plus but not required.