What are the responsibilities and job description for the Front Desk Associate position at Houston Dermatology Specialists?
We are seeking a Front Desk Associate with experience in a medical office. The ideal candidate is friendly, team-oriented, and enjoys interacting with patients while providing excellent customer service.
Responsibilities include:
- Answering and directing phone calls
- Scheduling patient appointments
- Checking patients in and out for appointments
- Confirming online appointments
- Verifying insurance information and referrals
- Collecting copays and other patient payments
- Maintaining accurate patient records and front desk documentation
Qualifications:
- Previous experience in a medical office front desk or similar role preferred
- Strong communication and customer service skills
- Ability to multitask in a fast-paced environment
- Familiarity with insurance verification and referral processes
- Basic computer and scheduling system skills
- Must be flexible with office hours
- Professional, reliable, and team-oriented attitude
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16 - $19