Program Compliance Specialist

Title: Program Compliance Specialist  

Report to: Senior Program Director – Justice Works  

Status: Full Time

Compensation: $60,000 / Annually

Work Schedule: Monday -Friday, 8 AM - 4 PM

Office Location: Brooklyn, NY 11208

Organization Overview:

HousingPlus is a value driven nonprofit organization focused on assisting women in building community and transforming their lives.  HousingPlus is actively seeking to provide support, training and opportunities that foster growth and well-being for its staff as well as the women we serve.

The mission of HousingPlus is to provide permanent, affordable housing and comprehensive services to women, including women with children, and gender expansive people to support them in overcoming poverty, homelessness, addiction, trauma and the effects of incarceration, in order to build lives of stability, and to define and realize goals for themselves and their families. Since its beginning in 2002, HousingPlus has worked to address the lack of housing and services for women who have historically been underserved and marginalized, especially women impacted by the criminal justice system, and for the past 10 years, also female Veterans. Over the next three years, HousingPlus’ programs will continue to grow, along with its commitment to serving vulnerable populations. 

Please consider joining a team committed to building brighter futures for all!

Please visit our website for more information regarding our organization: www.housingplusnyc.org.

Please do not call or email HousingPlus regarding the status of your application.

Position Summary:

HousingPlus is hiring a Program Compliance Specialist to join our growing company. The Program Compliance Specialist  takes the lead in the preparation of the monthly MOCJ monthly report. The Program Compliance Specialist is responsible for ensuring compliance through the monitoring and evaluation of data collection processes. This role conducts routine file reviews and audits to verify accuracy, adherence to policies  and compliance with MOCJ reporting obligations. The Specialist tracks and ensures completion of report corrective action  plans. In addition, the Specialist serves as a  thought partner  to program leadership offering recommendations for continuous improvement strategies that strengthen data quality, enhance reporting accuracy and improve program outcomes. 

Competencies/ Skills:  

Exceptional Communication Skills:  The ability to convey information clearly and persuasively, both in writing and verbally, is  essential. Strong attention to detail and accuracy in data management. Ability to interpret and apply compliance standards, policies and regulations. Collaboration and teamwork across multiple program areas.

Organizational skills:  Analytical thinking and problem solving. Managing the logistical aspects of filling the 159 units requires strong organizational  capabilities to track candidates, maintain data and ensure compliance with contractual  agreements.  

Technical Proficiency:  Managing client data, report files, and communication efficiently requires the right tools. The Program Compliance Specialist will use AWARDS, Excel, and other data entry software and communication platforms to keep information organized and accessible. Automated data  entry and record management help the team focus on high-value tasks instead of fixing  mistakes.

Remote workforce integrity:  Ensuring integrity in a remote workforce relies on components that build trust, establish  clear expectations, and prioritize security. Upholding ethical standards, transparency, and  accountability within a decentralized work environment through clear expectations, open  communication, and consistent leadership check ins.  

Time Management: The Program Compliance Specialist will handle multiple inquiries, paperwork, and follow-ups  throughout the day. Without strong time management, the referral process slows down,  subcontractors, referring partners, and clients get frustrated, and the Justice Works staff  will struggle.   

Duties/Responsibilities:

• Monthly Reporting: Coordinate the preparation of the monthly MOCJ report, gather information from providers and program staff.
• Use AWARDS to cross-check all data  for accuracy and completeness and  submit the draft report to Senior Program Director  for review and finalization 
• Quality Checks: Review AWARDS regularly  to confirm that service plans are started within 7 days of admissions, income documents are uploaded monthly, incidents are reported  within 24 hours, and clients are enrolled in the CAPS system within 7 days of admission.
• Track client retention at 45,90 and 180 days, and monitor housing placement.
• Data Monitoring: Use AWARDS to cross reference all reporting data, flag errors, missing information or inconsistencies and track  providers’ follow-up corrections.
• Review the LL79 weekly report prepared by the Outreach Intake  Coordinator to confirm accuracy  before submission to MOCJ. 
• Performs other duties as assigned by the Senior Program Director.  

Required Skills/Abilities:

• Experience working with justice impacted population ,preferably working with  women experiencing homelessness histories, behavioral health needs and/or criminal  legal history.
• Knowledge of program evaluation, corrective action planning  and compliance  monitoring, experience monitoring data collection systems and reporting processes.
• Excellent written and verbal communication skills with demonstrated ability to  coordinate intake referral process, resolve related problems and overcome barriers  to successful completion of Justice Works contractual goals.    
• Competent technology and management skills including proficiency with using  Microsoft Office, AWARDS and client based data systems. Proficiency with data management systems.
• Knowledge of and the ability to adhere to professional code of ethics and conduct.

Education and Experience:

• Associate Degree or Bachelor’s Degree Preferred in the field of social services, data information management ,public administration or related field 
• High School Diploma with five years of experience in program compliance, quality assurance or related field 
• 3 years experience in social services and /or nonprofit services with particular value placed on New York City based experience.  

Additional Schedule Details:

•  Monday -Friday, 8 AM - 4 PM (On Site)

Benefits:

• Medical, Dental, Vision, Flexible Spending Account, Commuter Benefits
• 403B Matching
• Supplemental Insurance at your discretion
• Access to discounted entertainment benefits