Office Administrator

Office Administrator

Location: Richmond, VA | Part-Time | In-Office/In-Person

Housing Opportunities Made Equal of Virginia (HOME of VA) is seeking a friendly face with a detail-oriented and organized mind to ensure the smooth and efficient running of our front office. If you can provide a warm welcome, answer inquiries through various modes of communication, while ensuring front desk operations and have a heart for housing justice, we encourage you to apply.

What We Can Achieve Together

At HOME of VA, we work to advance housing equity through education, counseling, enforcement, and advocacy. As our Administrative Operations Specialist, you'll play a critical role in supporting our mission by being the first point of contact for potential clients, supporters, funders, and community partners. You’ll also support our programmatic teams with various clerical duties to help keep things running smoothly. The ideal candidate is someone who enjoys helping people and problem-solving.

Your Impact

In this role, you will:

• Manage the front desk – answer and screen telephone calls; respond to voicemails and email requests; welcome visitors; and ensure visitors and clients are directed to the appropriate program staff. You’ll also ensure mail and deliveries are distributed appropriately.
• Assist programmatic areas with administrative tasks – data entry; compile and distribute outreach packets; organize and secure (paper and electronic) files; implement organizational policies and procedure; assist in planning, scheduling, and promoting office events.
• Proactive office management – Ensure overall tidiness of communal office areas; work with the landlords’ facilities team to reserve shared conference spaces and communicate regarding general office maintenance needs; ensure office supplies are well stocked; ensure all equipment (e.g., printer, copier, postage meter) is working and properly maintained.
• Streamline processes – Use technology and data analysis to improve customer service, client support, volunteer engagement, and efficiency in administrative processes.

What You Bring

We value diverse backgrounds and encourage applicants who may not meet every qualification but have relevant skills and experience. The ideal candidate will have:

• Highly engaging demeanor with customer service mindset and collaborative working style.
• Proficiency with Microsoft Office (Excel, Outlook, Teams, SharePoint) and Zoom.
• Experience with troubleshooting basic office equipment: printers, copiers, postage meters.
• Excellent communication skills—able to communicate clearly to diverse audiences and active listening skills to help people feel heard when coming to HOME for assistance.
• Ability to work independently and as part of a team.
• Highly organized, detail-oriented, and able to manage multiple priorities.
• Strong interpersonal skills to build professional relationships with clients, staff, funders, and supporters.
• A positive attitude, adaptability, and commitment to social justice, civil rights, and racial equity in advancing HOME’s mission.
• Curiosity and interest in learning new skills.

Compensation

The anticipated hiring salary range for this position is $25-$28 per hour, commensurate with experience, education, and qualifications. 

Work Schedule and Location

This is a part-time (20-25 hours per week) position based at HOME of VA’s office in Richmond. General hours will be 10am-3pm, Monday-Thursday; Friday: 9:00 am – 12:00pm on Friday. Additional hours outside of normal business hours may be required to support various meetings and events. Remote work may be allowed during inclement weather or other office closures.

How to Apply

If this sounds like the right fit for you, please submit your resume and a cover letter detailing your qualifications to jobs@homeofva.org with Office Administrator in the subject line.

We will begin reviewing applications on September 15, but the position will remain open until filled.

HOME is an equal opportunity employer with an accessible workplace and does not discriminate based on race, color, sex, age, religion, creed, disability, national origin, gender identity, political or union affiliation, marital status, sexual orientation, veteran status, source of income, or other non-bona-fide job requirements.

We look forward to hearing from you!