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Supported Housing Service Manager

Housing & Homeless Coalition of Central New York
Syracuse, NY Contractor
POSTED ON 10/25/2026
AVAILABLE BEFORE 11/23/2026
Organization Description

The Housing & Homeless Coalition of Central New York (HHC) is a non-profit organization working to reducing, preventing, and ultimately ending homelessness in Central New York. The HHC acts as the Collaborative Applicant, Homeless Management Information System and Coordinated Entry Lead for the United States Department of Housing and Urban Development’s (HUD) Continuum of Care (CoC) for Onondaga, Cayuga, and Oswego counties.

Position Summary

The Housing Services Coordinator will lead activities on behalf of the Housing Services team at the Housing & Homeless Coalition. Within the Housing Services department, is the CNY CHANCE project which serves Onondaga County. CHANCE, or Centralized Housing Assistance and Network for Community Engagement, is an initiative to centralize housing services including but not limited to property owner/manager engagement, maintaining an affordable housing database through Padmission, and the facilitation of increased exits to safe, affordable housing for families experiencing homelessness.

This position will lead the above-mentioned activities and will supervise the CHANCE team.

Accountability

CoC Planning Director

Flsa

Exempt, full time, 37.5 hours/week

Salary Range

$60,500 to $72,500

Responsibilities

Conduct landlord engagement and maintain a portfolio of active properties that have no rental restrictions

  • Network and outreach to landlord associations
  • Build strong relationships with private and non-profit property owners, housing providers, community agency partners, and funders

Facilitate partnerships between property owners and Continuum of Care housing providers

Develop a full understanding of HUD regulations to provide supportive consulting services to new property owners

Oversee project management of the internal CHANCE team and external contracted tenant navigators including but not limited to: documentation, data quality, eligibility requirements, and ensure policies and procedures are maintained

Qualifications

Any other relevant duties or responsibilities assigned

Bachelor’s Degree and experience working in housing and/or homelessness preferred

Experience and demonstrated skills in organization and management of multiple projects simultaneously with the ability to set priorities and meet deadlines.

Proven ability to work with individuals from all levels and backgrounds; recognizes and values diversity; process information with consideration for cultural sensitivities.

Proficient with MS Windows Office Suite; must have the ability to learn new and/or customized software.

Ability to work with flexibility and independence

Strong initiative skills, able to self-motivate

Salary : $60,500 - $72,500

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