What are the responsibilities and job description for the Waitlist Coordinator position at Housing Authority of Cook County?
Waitlist Coordinator
SUMMARY
Under general direction of the Department responsible for intake of applicants into LIPH and Multifamily Housing Programs, maintenance of waiting lists, resolution of HACC/tenant leasing issues, and adherence to HUD and IHDA requirements/deadlines.
ESSENTIAL FUNCTIONS
- Manages LIPH and Multifamily Housing Waiting Lists and all activities related to bringing new participants into these programs.
- Provides orientation to prospective tenants regarding HUD rules and regulations.
- Assures HUD regulations are followed, including HACC’s policies and procedures.
- Monitors productivity, efficiency, quality, timeliness and completion of all new applications to achieve maximum utilization.
- Determines income eligibility, performs rent computations on new applications when necessary.
- Answers inquiries regarding applications, revision of admissions policies and procedures.
- Recommends updates and revisions for program policies and procedures to remain current with HUD regulations.
- Performs all duties in accordance with Authority policies.
EDUCATION, EXPERIENCE AND/OR CERTIFICATION
- Associates degree (AA) or equivalent in a related field of study from an accredited college or university
- Bachelor’s degree (BA) preferred
- Tax Credit Specialist Certification
- Blended Occupancy Specialist or Certified Occupancy Specialist Certification
REQUIRED KNOWLEDGE SKILLS AND ABILITIES
- Extensive knowledge of applicable HUD, PHA regulations, statutes, policies and procedures regarding LIPH or other housing type as determined by the department at the time of job posting
- Extensive knowledge of operating policies and procedures of LIPH and Multifamily Housing Programs.
- Ability to write and develop appropriate policies and procedures for operations and compliance.
- Analytical and problem-solving skills with the ability to multi-task and prioritize responsibilities.
- Ability to communicate in oral and written forms and interact appropriately with the general public, applicants, residents and staff
- Ability to work in a team environment as well as independently.
- Customer relations skills.
- Demonstrated punctuality and reliability.
- Ability to produce clear, accurate and timely reports with demonstrated attention to detail.
The hourly wage for this position is $23.04.
BENEFITS
- Health insurance
- FREE Dental insurance
- FREE Vision insurance
- Life insurance
- Healthcare flexible spending account
- Dependent Care flexible spending account
- Commuter flexible spending account
- Employee Assistance Program (EAP)
- Paid time off including 14 Holidays
- Hybrid Schedule
- Flexible Work Hours
- 401(k) - Employer contribution of 6%
This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job will be considered.
Salary : $23