Community Outreach & Family Self-Sufficiency Coordinator

HOUSING AUTHORITY OF CHAMPAIGN COUNTY
POSITION DESCRIPTION

Position Title: Community Outreach & Family Self-Sufficiency Coordinator
Supervisor: Director of Policy and Strategic Initiatives
Supervision Exercised: N/A
Position Status: Exempt
Date: October 2026

POSITION SUMMARY

This is a partially grant funded, full time position with the Housing Authority of Champaign County
(HACC). This position is committed to the respectful provision of services and education that offer opportunities for subsidized housing program participants to increase their housing and financial stability, succeed in meeting self-established goals, attain the future they envision for themselves and their families and secure funding to support the program.

This position serves participants of HACC’s subsidized housing programs. This position works with clients, employment service providers, employers, and community employment coalitions to prepare the client for successful entry or re‐entry into appropriate employment.

This position is responsible for recruiting and scheduling community contacts and coalitions. The
SHIFT Coordinator conducts activities linked to program evaluation and manages program demographic and outcome data.

This position conducts ongoing community outreach efforts to secure donors and solicit funding through grants, donations, in-kind services and plan and implement fundraising events to help
HACC grow and meet the needs of the clients we serve.

ESSENTIAL DUTIES
Outreach/Marketing

Informs and recruits program participation by participants in the Housing Choice Voucher and
Project-Based Voucher programs to the SHIFT program.

Organizes and oversees campaigns and events to raise money and other kinds of donations for
HACC. Ensures that campaigns are effective by researching potential donors and examining records of those who have given in the past.

Write grant applications and fundraising proposals. Manage a budget and track whether goals are being met.

Classroom Training
Develop an annual FSS training and education calendar that includes both core curriculum and special sessions developed in response to participant need and/or interest.

Provides training in conjunction with community volunteers with identified expertise.
Develops, produces, and distributes training materials.

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Client Services
Interviews FSS candidates to determine clients’ service needs, providing linkage to specific services designed to assist the family in achieving self‐ sufficiency.

Develops a detailed service plan outlining the specific services (such as employment training, education and counseling), timeframes and goals for achieving self‐ sufficiency.

Establishes and maintains regular meetings with participating families to monitor their progress toward completing the FSS Plan.

Coordinates account payments and withdrawals with final approval by the Director of MTW.

Develops strong working relationships with various service providers; including educational, banking and human service organizations to ensure effective referral of FSS clients and associated follow‐up.

Maintains regular contact with Housing Choice Voucher Specialists and Property Managers to apprise them of client progress and to assist in the coordination of services.

Employment
Employment is the primary focus of position. The coordinator works with FSS participants to assess readiness for employment, identify challenges, develop individualized career path.

Conduct employment training, including delivery of curriculum detailing preparing for, applying for, and successfully retaining employment.

Work with clients to develop individualized plans based on client education, skills, experience, challenges, and interests leading to stable employment.

Provide referrals to community employment resources as needed.

Provide ongoing post‐employment, job retention services.

Financial Education
Provides basic financial education curriculum.

Works with clients to develop individual household budgets.

Develops individualized plan for credit repair where needed.

Other
Review client files, calculates escrow, and monitors monthly escrow transactions.

Maintains complete and correct program files and records.

Develops reports as required for HACC, HUD and other funding entities.

Ensures grant maintenance as required by HUD and other funders.

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KNOWLEDGE, SKILLS AND ABILITIES

Extensive knowledge of local human services resources in Champaign County.

Promote awareness of the organization’s mission and work.

Cultivate a network of dedicated donors and volunteers.

Identify new fundraising opportunities and plan fundraising initiatives to help meet the organization’s financial goals.

Job Search Skills (e.g., developing a job search strategy, writing resumes, preparing for interviews).

Knowledge of budgeting, credit repair and other financial literacy activities.

Ability to acquire thorough knowledge of FSS, Housing Choice Voucher regulations and policies.

Strong customer service orientation and the ability to form strong, long term relationships with external stakeholders.

Ensure major donors are satisfied and kept in the loop regarding programming and expenditure of funds.

Sensitivity to the needs of HACC participants who are homeless, low income, limited English speaking or impacted by domestic violence, substance abuse, or other barriers to employment.

Commitment to diversity and able to work well with diverse family styles and multi-ethnic populations.

Strong oral, written and interpersonal communication skills.

Prioritizing and organizing workload and managing time to meet deadlines.

Has the ability to motivate and has genuine concerns for the clients in the program.

Demonstrated proficiency in utilizing current office technology and software applications.

Work independently and fully executes assignments with minimal supervision.

EDUCATION AND EXPERIENCE

Bachelor’s degree in social services, communications, public relations or a related field.

Experience to include working with low income individuals to address barriers to self-sufficiency, writing grant proposals, press releases and fundraising letters, public speaking and/or leading successful fundraising campaigns.

Will consider a combination of education and experience.

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REPRESENTATION

This job description represents an overview of the position and responsibilities of the position; it is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Employee Acknowledgement:

Date:

4 Community Outreach & Family Self-Sufficiency Coordinator – October 2026

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $50,000 - $55,000