What are the responsibilities and job description for the Service Representative position at HOUSE OF SCHWAN INC?
JOB SUMMARY: Relief for Service Representative as requested
QUALIFICATIONS:
- Must be at least 21 years of age
- High School Diploma or GED required
- Valid Kansas Driver’s License; excellent driving record required
- Good communication skills
- Experience in sales, customer service, or related field desired
- Pass Required Physical and Drug Screenings
JOB REQUIREMENTS:
- Class A CDL license and DOT Medical Examiner’s Certificate
- Requires heavy physical work; heavy lifting, pushing and pulling required of objects up to 150 pounds
- Work in adverse weather conditions
- Work with minimal supervision
- Neatly groomed at all times; clean, fresh uniform, polished shoes
- Maintain professional attitude, cooperative, adheres to company policy
- Ensures the safe use of company equipment
- Attends all training sessions as required
- Attends all meetings on time and as scheduled
- Attends work as scheduled – no unexcused absences
ROLE:
- Adhere to Anheuser-Busch quality control standards at all times through stock rotation and adherence to our distress flow chart
- Ensure customer satisfaction through professional selling, team spirit and timely service and follow-up
- Adhere to all beverage laws of the State of Kansas
TYPICAL DUTIES/RESPONSIBILITIES:
- Maintain a courteous and professional attitude with customers at all times
- Deliver all beer and non-beer beverage orders, check case counts to ensure accuracy of invoices
- Meet all time windows
- Pick up breakage and out of code product
- Stock, rotate and merchandise each account
- Build displays with appropriate themed POS following our merchandising standards
- Install permanent, temporary and custom POS as requested
- Place or deliver banners as requested
- Rotation, every account, every call; maintaining compliance with our distress flow chart
- Ensure all authorized packages appear on the shelves and are faced.
- Coolers are stocked, pulled up and faced every account, every call
- Packages must be maintained in clean, undamaged condition; breakage is traded out
- Refreshes all displays every account, every call
- Clean and check in truck
- Completes all paperwork in a neat, accurate and timely fashion
- Conduct additional duties as requested by Service Team Leader