Human Resources and Employee Relations

Position Overview

This position is responsible for overseeing human resources, employee relations, training, culture, health and wellness, and internal marketing support at House of Rental. The role supports management by creating structure, consistency, and accountability across employee operations while maintaining a positive and professional workplace. MUST be bilingual in Spanish and English written and spoken

Core Responsibilities

Human Resources and Employee Relations

Act collaboratively and proactively with management and staff to anticipate and resolve employee issues

Guide decision-making processes related to employee discipline and corrective actions

Assist with involuntary terminations and related communications when necessary

Review, enforce, and support company policies and procedures

Provide employee relations support, including attendance issues, investigations of complaints, and misconduct

Recommend employee relations practices that promote morale, accountability, and retention

Advise managers and supervisors on progressive discipline and employment matters

Ensure new employee performance evaluations are completed and assist supervisors as needed

Perform employee orientations, onboarding, and maintain accurate employee records

Assist the Office Manager with employee files and payroll-related documentation

Recruiting and HR Marketing

Serve as HR marketer focused on creating a positive candidate experience

Develop employer branding and recruiting strategies

Review resumes, conduct interviews, and participate in hiring decisions for production associates

Build and maintain relationships with candidates through targeted communication and outreach

Employee Training and Development

Develop and implement employee training programs across departments

Provide health, safety, and customer service training

Implement structured onboarding and on-the-job training

Coordinate refresher training as procedures, equipment, or policies change

Standard Operating Procedures (SOPs)

Develop, document, and maintain standard operating procedures for all employee positions

Clearly define roles, responsibilities, and expectations by position

Ensure SOPs are practical, current, and consistently applied

Update SOPs as operations, equipment, or policies change

Performance Management

Support and participate in quarterly employee performance reviews

Assist managers in evaluating performance, attendance, attitude, and job competency

Identify training needs, corrective actions, and opportunities for improvement

Update SOPs and training materials quarterly based on operational feedback

Sales and Marketing Support

Coordinate store promotions, displays, customer giveaways, and external displays

Health, Safety and Wellness

Promote workplace health, safety, and wellness initiatives

Work with all employees on Wellness benefits

Support training related to safety practices and risk reduction

Assist management with maintaining a safe and compliant work environment

Benefits

Health insurance with a 50/50 employer employee cost share after 60 days

40 hours of paid vacation after 12 months

401k after 12 months of employment

40 hours of PTO paid sick time accrued in 12 months and available to use after 90 days

About House of Rental and Sales Inc