What are the responsibilities and job description for the Entry Level Culinary Travel Experience Coordinator position at House of Lux Travel & Dining?
Overview
Embark on an exciting journey as an Entry Level Culinary Travel Experience Coordinator, where your enthusiasm for food, hospitality, exploration, and guest engagement will shine! This dynamic role offers a fantastic opportunity to develop foundational skills in customer service and social media management within a vibrant travel-forward environment. You’ll be the friendly face behind memorable culinary experiences, helping guests discover the flavors and stories that make our bookings unique. This position is perfect for energetic individuals eager to grow their career in hospitality while creating unforgettable moments for our clients.
Main Responsibility:
Assist clients with booking flights, hotels, car rentals, and other travel services. Research destinations, accommodations, and travel options based on client preferences (budget, dietary needs, desired location and attractions, etc.) Manage and update travel itineraries, ensuring accuracy and timeliness. Communicate with clients to provide support before, during, and after travel. Handle changes, cancellations, and resolve travel-related issues as needed. Maintain accurate records of bookings and customer interactions. Assist in coordinating and executing engaging culinary events, product demos, and tasting sessions to enhance guest experiences.
Duties:
- Collect and analyze guest feedback and data to improve service delivery and booking success.
- Manage social media platforms by creating content, sharing updates, and promoting travel destinations and culinary activities to boost engagement.
- Support sales initiatives by introducing guests to resort offerings, promoting special vacation packages, and encouraging participation in events.
- Provide exceptional customer service by addressing guest inquiries promptly and ensuring a welcoming atmosphere.
Requirements:
- Strong communication skills with the ability to engage diverse audiences confidently.
- Basic computer skills, including proficiency with email, web browsing, and data entry.
- Basic knowledge of social media management tools and content creation techniques (or willingness to learn).
- Ability to navigate multiple online systems and platforms.
- Excellent customer service skills with a friendly, approachable demeanor.
- Excellent organizational skills and attention to detail.
- Ability to work independently and manage time effectively in a remote/hybrid environment.
- Reliable internet connection and equipment.
Preferred Qualifications:
- Previous experience in customer service or administrative support.
- Prior experience or interest in food service, hospitality, or event marketing is preferred but not required; enthusiasm is key!
Benefits:
- Remote/Hybrid work environment.
- Opportunities for professional growth and development.
- Supportive team and "work family" group setting.
- Work-life balance with flexible scheduling options.
Work From Home!
Pay: $35,000.00 - $65,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Professional development assistance
Work Location: Hybrid remote in Freeport, IL 61032
Salary : $35,000 - $65,000