Guest Supervisor (Overnight, Men's Shelter)

House of Hope Guest Supervisor

House of Hope is small, faith-based homeless shelter located in the heart of Danville, VA. We seek to provide men, women, and children with emergency housing, food, and support services. Join our team and make a positive difference in people’s lives!

Responsibilities:

Provide support to shelter guests during overnight hours. Some supportive responsibilities include: maintaining a clean environment, assisting House of Hope guests, and documenting any safety/security concerns of House Guidelines violations.

Provide resources and information to guests and those who call House of Hope requesting shelter or to ask for more information.

Follow and enforce House Guidelines, Policies, and Procedures with shelter guests.

Maintain safety and security of shelter property, and report concerns to Shelter Manager and or Law Enforcement.

Ensure privacy and safety of guests by not releasing confidential information (like identity) and by not allowing anyone other than guests, staff, volunteers, case workers and law enforcement on the premises.

Maintain the cleanliness of shelter by ensuring guests complete daily chores and assisting if needed.

Complete shelter room checks with Shelter Manager as requested.

Maintain inventory levels of supplies and complete organizational/shelter upkeep duties as assigned.

Perform basic maintenance as need (ex. Changing light bulbs, plunging toilets, etc.) and report any major maintenance issues to Shelter Manager.

Document in shelter log any pertinent information: such as check-ins, check-outs, bed count, behavioral issues, disciplinary actions taken, and completing incident reports.

Attend scheduled meetings and training opportunities.

Maintain positive, supporting, and respectful guest and public relations.

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Support our focus on Diversity, Equity, and Inclusion. This includes non-judgment of the ways that people may be different than you. Refrain from using slurs or other derogatory terms, gossiping or coming to conclusions based on race, gender identity, sexual orientation, primary language, religion, physical or mental ability or other ways that people that we serve or employ may be different than you.

Qualifications/Education:

• High School diploma or equivalent
• 2 Years of Human Services experience preferred
• First Aid/CPR certification preferred

Job Type: Part-time

Pay: $12.00 - $13.00 per hour

Shift:

• Night shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Danville, VA 24541: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Salary : $12 - $13