Patient Care Coordinator

Patient Care Coordinator / Front Desk – Hearing Healthcare

Pay: $17–$20 per hour, depending on experience

Schedule: 35–40 hours per week | Monday–Friday

We are seeking a friendly, professional, detail-oriented Patient Care Coordinator to join our small hearing healthcare practice.

This is a critical position within our office. As the first person our patients see when they arrive and the last person they interact with before leaving, the Patient Care Coordinator plays an essential role in creating a welcoming, organized, and positive patient experience.

We are looking for someone who understands that excellent customer service, professionalism, and attention to detail matter. The ideal candidate will be comfortable managing a busy front office, answering phones professionally, coordinating schedules for multiple hearing specialists, and helping ensure that patients receive exceptional care from the moment they call or walk through our doors.

This position offers more than a traditional front-desk opportunity. For the right motivated individual, there may be opportunities for professional growth, including training and advancement toward becoming a Board Certified Hearing Instrument Specialist. As responsibilities, education, and professional experience grow, there may be significant opportunities for increased income and career advancement.

Responsibilities

• Welcome patients warmly and provide an exceptional first and last impression
• Answer incoming phone calls professionally, courteously, and efficiently
• Schedule, confirm, and coordinate appointments for multible hearing specialists
• Manage a busy appointment calendar while maintaining accuracy and attention to detail
• Assist patients with questions, paperwork, and general office needs
• Maintain accurate patient information and protect patient confidentiality
• Help keep the front office organized, efficient, and welcoming
• Communicate clearly and professionally with patients, team members, and healthcare providers
• Support the hearing specialists and assist with daily office operations
• Learn and grow within the hearing healthcare field

Qualifications

The ideal candidate will have:

• A consistently positive, friendly, and professional attitude
• Excellent communication and customer-service skills
• Strong attention to detail and the ability to stay organized
• Confidence and professionalism when answering and managing phone calls
• The ability to multitask and remain calm in a busy environment
• Strong computer and scheduling skills
• A dependable work ethic and willingness to take initiative
• A genuine desire to help people and provide outstanding patient care
• The ability to work well as part of a team

Previous medical, healthcare, dental, audiology, or front-office experience is helpful but not required. We are willing to train the right person who demonstrates a positive attitude, professionalism, reliability, and a strong willingness to learn.

If you are looking for a stable weekday position where you can make a meaningful difference in patients’ lives while building a rewarding career, we would love to hear from you.
Email directly to: Jenbain@me.com

Pay: $17.00 - $20.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits:

• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Profit sharing
• Uniform allowance

Work Location: In person

Salary : $17 - $20