What are the responsibilities and job description for the Aquarium Shop Assistant Manager position at House of Fins?
Company Description
Since 1957, House of Fins has been the trusted choice for serious aquarium enthusiasts and is renowned for leading the industry in aquarium design, installation, maintenance, and product offerings across Connecticut, New York, and New England. Known for its exceptional range of freshwater and saltwater marine life, including exotic species, the retail store is a landmark for hobbyists. Our experienced service team designs, installs, and maintains sophisticated aquariums for both residential and corporate clients. Additionally, our custom installation division specializes in creating bespoke aquatic environments tailored to meet individual client needs with vibrant and advanced designs.
Role Description
This is a full-time, on-site role located in Greenwich, CT. As an Aquarium Shop Assistant Manager, you will oversee daily store operations, support retail management tasks, and provide exceptional customer service to enhance the overall shopping experience. Responsibilities include managing inventory, supervising staff, assisting customers in selecting products and services, maintaining the store's visual standards, and ensuring seamless operations. You will also collaborate with the team to improve operational efficiency and customer engagement.
Qualifications
- Strong communication skills to effectively interact with customers, provide guidance, and collaborate with the team.
- Experience in Management to oversee daily store activities and ensure efficiency.
- Proven Customer Service and Customer Experience skills to consistently deliver a welcoming and exceptional shopping experience.
- Ability to lead and motivate a team, handle challenges, and solve problems effectively.
- Passion for aquatics.
- Experience in retail management or customer-facing roles.
- Availability to work on-site in Greenwich, CT, with flexibility to adapt to retail hours to include weekends and some holidays.
Benefits
- Paid time off
- Health insurance benefits
- 401K with a 25% match
Compensation
House of Fins offers competitive salaries and incentives. Compensation is commensurate with experience in aquatic husbandry and team leadership.