Body Shop Estimator

Department: Body Shop

Location: Des Moines

FLSA Status: Exempt

PRIMARY PURPOSE: To deliver accurate, timely repair estimates and exceptional customer service, fostering lasting relationships while identifying new business opportunities to grow the shop's reach and reputation.

WHY HOUSBY: Housby, a family-owned business for over 50 years, offers a flexible environment, a competitive benefits and compensation package, and most importantly, a culture that promotes growth along with celebrating success. Here at Housby we realize that our greatest asset remains our employees, and we are committed to developing and promoting our talented individuals to support our future leadership needs.

Expectations

Essential Duties include the following. Other duties may be assigned.

• Assess damaged vehicles, accurately determining the extent of structural, mechanical, and interior damage.
• Develop detailed estimates for labor, parts, and repair costs, including evaluating repair versus replacement options.
• Notify the Body Shop Manager of jobs exceeding 25 hours for planning and technician expectations.
• Build and nurture relationships with existing customers, seeking opportunities for additional business.
• Prepare precise and timely repair estimates to facilitate efficient workflow.
• Negotiate and finalize pricing with customers, ensuring transparency and satisfaction.
• Maximize revenue by leveraging all product lines-paint and body, mechanical, and more-within each account.
• Communicate clearly with customers regarding repair progress, changes, and completion timelines.
• Provide technicians with detailed parts and repair instructions.
• Cultivate long-term professional relationships with clients and vendors.
• Maintain effective communication across all shop departments to ensure coordinated operations.
• Work flexible hours, including extended shifts and weekends, as needed.
• Uphold safety standards and ensure compliance with all workplace regulations.
  
  

Skills & Experience

• Strong understanding of all phases of a Body Shop operation.
• 3-5 years of experience as an Estimator or in a similar role.
• Excellent organizational skills, capable of managing multiple estimates simultaneously.
• Valid driver's license with reliable transportation.
• Exceptional verbal and written communication abilities.
• A dedicated work ethic with a focus on teamwork and company success.
  
  

Education

• High School Diploma or Degree required.
  
  

Physical Demands

• Ability to view a computer monitor.
• Alpha/numeric keyboarding.
• Ability to lift up to 50 pounds.
• Standing, climbing, stooping, squatting, walking, and reaching for long periods of time.
  
  

Work Environment

• The work environment for this position is varied due to the differences in our work site. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, electrical, vibrations, fumes or airborne particles, toxic and outside weather conditions.
• The noise level in the work environment is usually moderate to very loud.
• Works indoors and out. Exposed to outside weather.
  
  

Compensation

• Competitive Compensation
• Full Benefits including medical, dental, vision, life insurance, 401(k) with company match, and more!
• 120 Hours of PTO after your first full year of employment.
• 9 Paid Holidays (including your birthday off)
• Paid Childbirth and Parental Leave
• Energetic and transparent work environment and great company culture.
• Ongoing training, and professional development opportunities.
  
  

Housby is an Equal Opportunity Employer.